How to pay for an item on facebook marketplace

Platform-Specific Advisory

Facebook Marketplace

Marketplace is a destination on Facebook where people can discover, buy and sell items. People can browse listings, search for items for sale in their area or find products available for delivery.

Facebook Marketplace does not process payments on the platform, and transactions are conducted off-platform.

How to pay for an item on facebook marketplace

Tips for transacting safely on Facebook Marketplace

No of Scam Reports:
2021: 562
2020: 559

Verification of seller identity

All Facebook users (buyers and sellers) can create an account with email verification. Users are allowed to list items for sale on Facebook Marketplace.

Spend a few minutes learning more about a seller by looking at their profile to see the friends that you may have in common, reviewing their Marketplace activity and reviewing any ratings that they may have received.

Use of in-platform secure payment solutions

Facebook Marketplace does not process payments on the platform, and transactions are conducted off-platform.

You can safeguard your transactions by using secure person-to-person payment solutions. Alternatively, consumers can choose to meet in-person to complete the transaction, and perform payment after receiving the items.

If you have questions or concerns about an order you place, or the products, you should contact the third-party seller directly before completing your transaction.

Maintenance of transaction records and user data

Facebook Marketplace does not process payments on the platform, and transactions are conducted off-platform. As such, Facebook Marketplace may not have visibility or information on a user’s transactions.

You can do your part by keeping all communication with sellers within the platform. This will help you find your communication records should you have problems with your transactions.

Where appropriate, information may be made available to regulators, law enforcement or others who are investigating scams.

Reporting and dispute resolution mechanism

Facebook Marketplace allows users to report sellers or suspicious listings to the platform for review against our Commerce Policies.

Users can report through the following steps, and look for a Report link on the listing or on the seller's Marketplace profile.

Users can also leave reviews and ratings to inform the community about their experience.

Other features

We encourage users to follow basic safety and health guidelines when transacting. If users plan to meet in person, we recommend arranging the meeting in a public, well-lit area. They can create and share their meeting plan with a trusted friend or family member through Messenger.

You may also refer to other safety guidelines, which can be found here: https://www.facebook.com/help/1156544111079919

How to pay for an item on facebook marketplace

No of Scam Reports:
2021: 562
2020: 559

Tips for transacting safely on Facebook Marketplace
Verification of seller identity

All Facebook users (buyers and sellers) can create an account with email verification. Users are allowed to list items for sale on Facebook Marketplace.

Spend a few minutes learning more about a seller by looking at their profile to see the friends that you may have in common, reviewing their Marketplace activity and reviewing any ratings that they may have received.

 
Use of in-platform secure payment solutions

Facebook Marketplace does not process payments on the platform, and transactions are conducted off-platform.

You can safeguard your transactions by using secure person-to-person payment solutions. Alternatively, consumers can choose to meet in-person to complete the transaction, and perform payment after receiving the items.

If you have questions or concerns about an order you place, or the products, you should contact the third-party seller directly before completing your transaction.

 
Maintenance of transaction records and user data

Facebook Marketplace does not process payments on the platform, and transactions are conducted off-platform. As such, Facebook Marketplace may not have visibility or information on a user’s transactions.

You can do your part by keeping all communication with sellers within the platform. This will help you find your communication records should you have problems with your transactions.

Where appropriate, information may be made available to regulators, law enforcement or others who are investigating scams.

 
Suspicious accounts/listing Reporting and Dispute resolution mechanism

Facebook Marketplace allows users to report sellers or suspicious listings to the platform for review against our Commerce Policies.

Users can report through the following steps, and look for a Report link on the listing or on the seller's Marketplace profile.

Users can also leave reviews and ratings to inform the community about their experience.

Tips for transacting safely on Amazon.sg
Other features

We encourage users to follow basic safety and health guidelines when transacting. If users plan to meet in person, we recommend arranging the meeting in a public, well-lit area. They can create and share their meeting plan with a trusted friend or family member through Messenger.

You may also refer to other safety guidelines, which can be found here: https://www.facebook.com/help/1156544111079919

What is the safest way to pay on Facebook Marketplace?

Don't transfer money directly into a seller's bank account. Instead, offer to use a secure person-to-person payment site, such as PayPal or sending and receiving money in Messenger.

Do you pay before or after Facebook Marketplace?

When you're buying or selling an item on Facebook Marketplace, cash or an e-transfer at the time of the exchange are the best options to use. If you pay for an item via e-transfer before picking it up, you run the risk of the person being a no-show and not receiving your item.