How to remove freeze off credit report

Protecting your credit is important since your credit scores can impact your financial life in many ways. A credit freeze is a security measure you might consider if you want to prevent unauthorized people from accessing your credit file. Freezing and unfreezing your credit is a relatively simple process, but it helps to understand how it works to know when it's the right move. 

Key Takeaways

  • A credit freeze can secure your credit reports from unauthorized access.
  • It's now free to freeze and unfreeze your credit reports with the three major credit reporting bureaus.
  • A credit freeze doesn't prevent people who already have access to your credit history from viewing your credit file. 
  • In lieu of a credit freeze, you can also place a fraud alert on your credit file.

What Is a Credit Freeze?

A credit freeze or security freeze allows you to restrict access to your credit reports. Freezing your credit can help prevent identity thieves from applying for new credit in your name if that requires a hard inquiry of your credit reports.

Freezing your credit doesn't mean your credit history is completely off-limits to everyone, however. Any companies that you have an existing credit relationship with will still be able to see your credit history even with a freeze in place. And government agencies executing a court order or search warrant will also be able to access your credit file.


A credit freeze won't prevent you from getting prescreened credit offers. You'll need to specifically opt-out to stop receiving those. 

How a Credit Freeze Works

When you freeze your credit with the three major national credit bureaus—Equifax, Experian, and TransUnion—you're essentially telling them that you don't want just anyone to be able to access your credit file. Again, there are some exceptions to who can and can't see your credit file while a freeze is in place. 

A credit freeze can stay in place for as long as you want it to; it's up to you to decide when to lift it. Freezing your credit is now completely free, thanks to a 2018 change in the law. Previously, there was a fee to freeze and unfreeze your credit.

Credit freezes don't have a negative impact on your credit score and won't keep you from getting your free annual credit reports. But if you decide to apply for loans or credit cards, you'll need to lift the credit freeze to allow creditors access to your file. You don't, however, have to lift a credit freeze for things like applying for a job or renting an apartment.

How to Freeze Your Credit

If you want to freeze your credit you can do so by contacting each of the three major credit bureaus. Here's how to reach them:

  • Equifax: Online at or by phone at 800-685-1111
  • Experian: Online at or by phone at 888-397-3742
  • TransUnion: Online at or by phone at 888-909-8872

To freeze your credit you'll need to give each credit bureau your name, address, date of birth, Social Security number, and other identifying personal information. Experian and TransUnion require you to set a unique PIN to freeze and unfreeze your credit, though Equifax does not. 

Freezing your credit is free, and you'll need to do it with all three credit bureaus to lock down each of your credit reports. And again, the freeze will stay in place until you lift it. 


Freezing your credit reports won't freeze your credit scores. Your score can still go up or down while a credit freeze is in place, based on the information that's being reported to the credit bureaus. 

How to Unfreeze Your Credit

At some point, you may decide that you no longer need the credit freeze. Or you may want to temporarily lift the credit freeze so you can apply for a mortgage, credit card, or other loans. 

If you want to unfreeze one or all three of your credit reports you'll have to contact the credit bureaus individually. With TransUnion and Experian, you'll need to provide the PIN you set up earlier. 

Once you ask a credit bureau to lift your credit freeze, it must do so within a specific time frame. For requests made by phone or online, the freeze must be lifted within one hour. If the request is made by mail, the freeze must be lifted no later than three business days after it's received.

Pros and Cons of Freezing Your Credit Report

Freezing your credit reports can have both advantages and disadvantages that are helpful to keep in mind. If you're on the fence about whether to freeze your credit, here's how the pros and cons balance out.


  • Secures your credit report to help prevent identity theft and fraud
  • There's no longer a fee required to freeze or unfreeze your credit
  • You can easily and quickly freeze or unfreeze credit online
  • A credit freeze won't hurt your credit score


  • A credit freeze won't completely block access to your credit file
  • You'll need to unfreeze your credit before you can apply for loans

A credit freeze could be a good choice if you're concerned about the possibility of identity theft and you don't plan to apply for additional credit anytime soon. It adds an extra layer of security to your credit reports, which can be reassuring as fraud and identity theft continue to rise. And not having to pay a fee to execute a credit freeze or unfreeze is a nice bonus. But there are other ways to protect your credit history against unauthorized access.

Credit Freeze vs. Fraud Alert

One alternative to freezing your credit is to place a fraud alert on your credit profile. A fraud alert can protect your credit history from unauthorized access for one year. An extended fraud alert can protect it for seven years.

Extended fraud alerts may be the better option if you've already been a victim of identity theft. To set up an extended fraud alert, you first need to create an identity theft report, then contact one of the three major credit bureaus to place the fraud alert. The credit bureau you report it to must report it to the other two bureaus.

A fraud alert or extended fraud alert won't lock your credit reports down completely the way a credit freeze does. But they do require creditors and lenders to take the extra step of verifying your identity before authorizing new lines of credit in your name. This may be a simpler solution if you'd rather not go to the trouble of freezing and unfreezing your credit file. 

Can I unfreeze my credit report online?

You can unfreeze your credit report at each of the three bureaus—Experian, TransUnion and Equifax—online through your accounts, over the phone or by mailing the correct documentation.

How do I unfreeze my Experian credit freeze?

You can also call 888-EXPERIAN (888-397-3742) or contact Experian by mail to unfreeze your credit. If you send your request by mail, Experian will lift the freeze within three business days of receiving your request.

Do I need to remove credit freeze from all 3 agencies?

Once your credit file is frozen, it will remain so until you lift the freeze. If you are planning to apply for credit in the future, such as for a home loan or car loan, you must contact each of the credit reporting agencies and request that the freeze be lifted in advance.

How much does it cost to remove a credit freeze?

Placing, temporarily lifting and permanently removing a security freeze on your credit reports is free.