Best western plus lackland hotel & suites san antonio

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  • Overview
  • Rooms
  • Location
  • Amenities
  • Policies

8.6/10 Excellent

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Best western plus lackland hotel & suites san antonio

3635 Crooked Trail, San Antonio, TX, 78227

Explore the area

  • Popular LocationLackland Air Force Base2 min drive
  • Popular LocationLackland Air Force Base Visitor Center4 min drive
  • Popular LocationWilford Hall Medical Center5 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)20 min drive

Room options

About this area

San Antonio

Located in San Antonio, Best Western Plus Lackland Hotel & Suites is in the business district. Notable landmarks in the area include River Walk and Alamo. Aquatica San Antonio Waterpark and San Antonio Convention & Visitors Bureau are also worth visiting. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking.

Visit our San Antonio travel guide Opens in a new window

What's nearby

  • Lackland Air Force Base - 2 min drive

  • Lackland Air Force Base Visitor Center - 4 min drive

  • Wilford Hall Medical Center - 5 min drive

  • Ingram Park Mall - 9 min drive

  • Aquatica San Antonio Waterpark - 15 min drive

Getting around

  • San Antonio Station - 15 min drive

  • San Antonio International Airport (SAT) - 20 min drive

Restaurants

  • Afterburners - 3 min drive

  • Taqueria Arandas - 4 min drive

  • Denny's - 4 min drive

  • Mina & Dimi's Greek House - 4 min drive

  • IHOP - 4 min drive

About this property

Best Western Plus Lackland Hotel & Suites

Hotel located in West San Antonio

A free breakfast buffet, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Best Western Plus Lackland Hotel & Suites. Stay connected with free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a gym and a business center.

Other perks at this hotel include:

  • An indoor pool
  • Free self parking
  • Express check-out, tour/ticket assistance, and a front desk safe
  • A TV in the lobby, concierge services, and an elevator
  • Guest reviews give good marks for the breakfast, helpful staff, and location

All 77 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and safes. Guest reviews say good things about the clean, spacious rooms at the property.

More conveniences in all rooms include:

  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Masks are required at the property

Hand sanitizer provided

Individually-wrapped food options available for breakfast

This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)

  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

  • 1 bar

Things to do

  • Fitness center

  • Indoor pool

Family friendly

  • Free cribs/infant beds

  • Indoor pool

  • Laundry facilities

  • Microwave

  • Refrigerator

Conveniences

  • Elevator

  • Free newspapers in lobby

  • Front-desk safe

Guest services

  • 24-hour front desk

  • Concierge services

  • Daily housekeeping

  • Dry cleaning service

  • Laundry facilities

  • Luggage storage

  • Tour/ticket assistance

Business services

  • Business center

  • Conference space

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (select rooms)

  • Handrails in stairways

  • In-room accessibility (select rooms)

  • Pool hoist on site

  • Roll-in shower (select rooms)

  • Stair-free path to entrance

  • Well-lit path to entrance

  • Wheelchair-accessible parking

  • Wheelchair-accessible path of travel

  • Wheelchair-accessible path to elevator

  • Wheelchair-accessible pool

  • Wheelchair-accessible van parking

More

  • Designated smoking areas

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

  • Bed sheets

  • Blackout drapes/curtains

  • Free cribs/infant beds

  • Pillow-top mattress

Bathroom

  • Hair dryer

  • Private bathroom

  • Shower/tub combination

Entertainment

  • Cable channels

  • Flat-screen TV

  • Premium channels

Food and drink

  • Coffee/tea maker

  • Microwave

  • Refrigerator

More

  • Desk

  • Desk chair

  • Free local calls

  • Iron/ironing board

  • Laptop-friendly workspace

  • Phone

  • Safe

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See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Express check-in

Check-out

Check-out before 11 AM

Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Atrea

Atrea Hotel

Best Western Atrea

Best Western Plus Atrea

Best Western Plus Atrea Hotel

Best Western Plus Atrea Hotel San Antonio

Best Western Plus Atrea San Antonio

Best Western Plus Lackland Hotel San Antonio

Best Western Plus Lackland Hotel

Best Western Plus Lackland San Antonio

Best Western Plus Lackland

Rating 10 - Excellent. 569 out of 999 reviews" "

Rating 8 - Good. 282 out of 999 reviews" "

Rating 6 - Okay. 86 out of 999 reviews" "

Rating 4 - Poor. 36 out of 999 reviews" "

Rating 2 - Terrible. 26 out of 999 reviews" "

8.5/10

Property conditions & facilities

10/10 Excellent

Tammy Jean

Traveled with partner, Traveled with family

Nov 13, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Nov 2022

10/10 Excellent

Christina

Nov 12, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the staff always helpful had knowledge of every thing going on in town just vey helpful

Stayed 3 nights in Nov 2022

10/10 Excellent

Andrea

Traveled with family

Nov 7, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great breakfast, and staff was very nice, would definitely stay here again!

10/10 Excellent

Fernado

Traveled with partner

Nov 5, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome place excellent staff

Stayed 1 night in Nov 2022

2/10 Terrible

Lorena, North Las Vegas

Traveled with family

Nov 4, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bathroom floors floated and cucarachas

8/10 Good

Jared

Traveled with family

Nov 1, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

The property was taken care of, the rooms were clean, the staff was excellent, the location was safe. We had to switch rooms due to scheduled pest control which was inconvenient but that is my only complaint.

10/10 Excellent

Julia M

Traveled with family

Oct 24, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was excellent. I was first was given a room but was relocated because of a dead roach which is a sign that the property was srayed. The breakfast given was very good and the scheduled time was in alignment with Air Force base activity.

Stayed 5 nights in Oct 2022

8/10 Good

yeoun j

Traveled with family

Oct 21, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2022

2/10 Terrible

Donald

Traveled with partner

Oct 18, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Toilet stopped up. I told staff and they handed me plunger! Hallway wet. We changed rooms. Food on floor! A real dump!

Stayed 2 nights in Oct 2022

10/10 Excellent

czarina dawn

Traveled with partner

Oct 17, 2022

Liked: Cleanliness, amenities, property conditions & facilities

The complementary buffet breakfast and the staff was great

Stayed 4 nights in Oct 2022