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How would you like to connect to us?Call or RequestTelephone(405) 732-0324 OKC
Command Center (audio response)OKC — (405) 557-0324 24-Hour Automated Card Information Line — (405) 557-0324 OKC Lost/Stolen Credit Card After Hours Lost/Stolen MoneyPlus Card After Hours MoneyPlus Card Activation and PIN
Changes Member Service HoursRouting NumberMailing AddressTinker Federal Credit Union OnlineSecure Online MessageIf you need to discuss a specific issue or question concerning one of your accounts or services with TFCU, please use the Conversations feature found within Home Branch online and mobile banking under “Support.” You can securely compose a message and share specific member information with us, and we are able to respond with the information you need using this channel. You can also use regular mail or call us at (405) 732-0324, option 6, or 1-800-456-4828, option 6. Member service representatives are available to answer messages Monday-Friday 6 am – 9 pm and Saturday 8 am – 5 pm CT. Responses are usually made within one business day. (Secure channel within Home Branch) Unsecure EmailFor general inquiries and feedback only. Please do not include personal or financial information in your email. We will not be able to help you with specific information through email. If you have a specific question about your accounts, use Conversations within Home Branch online and mobile banking anytime or use our Live Chat when it is available. (Unsecure email for general inquiries) Live ChatYou can contact our Member Service Center through Live Chat to discuss a specific issue or question concerning one of your accounts or services. You can securely compose a message and share specific member information with us, and we are able to respond with the information you need using Live Chat. We will reply to the chat as quickly as possible. You can also give us a call at (405) 732-0324, option 6, or 1-800-456-4828, option 6. Member service representatives are available to answer messages Monday-Friday 6 am – 9 pm and Saturday 8 am – 5 pm CT. (Unsecure email for general inquiries) DepartmentsDepartment Phone Numbers
All options and extensions follow the TFCU main number Command Center (audio response)OKC — (405) 557-0324 Member Service Center(405) 732-0324, option 6 OKC Monday–Friday 6 am–9 pm Credit Cards24-Hour Automated Card Information Line — (405) 557-0324 OKC MoneyPlus™ Visa Check Cards (Debit Cards)(405) 732-0324, option 6 OKC VISA Gift CardsVISA Reloadable CardsFinancial Coaching/CounselingMortgage Lending(405) 732-0324, option 4 OKC TFCU Financial Advisors at TFCU(405) 737-0006 Main Numbers(405) 732-0324 OKC FAQsWho can become a member of TFCU?There are many ways to qualify for TFCU membership. Click here for details. How do I access my account online?If you have an open and active TFCU account, you can enroll in Home Branch online and mobile banking. Simply view and accept the terms and conditions, set up your security features and begin using Home Branch on your browser or mobile device. From TinkerFCU.org, log in to Home Branch online banking by clicking on “LOGIN” in the top right corner of the website. How do I send a wire transfer?To wire transfer money to another financial institution, you must visit the lobby of a TFCU branch or call Member Service Center at 405-732-0324, option 6, or 1-800-456-4828, option 6. You will need the recipient’s wiring instructions, name, address and the financial institution’s address. Other information may be required if the amount is over certain limits. Note: TFCU does not send wires to recipients outside the U.S. How do I add external or third party accounts?You can add and track third party accounts, or external accounts, in Home Branch by selecting “Transfers” from the main menu, then selecting “+External account” or “Transfer to other institutions by adding an external transfer account” from your mobile device. This will allow you to enter the information for the other institution and begin the linking process. A “Pending” status on an external account will remain until you complete the verification process. When you submit an external account within 24 to 72 hours. Once you gather those amounts, you can return to the “Transfers” page and enter the deposit amounts to verify the external transfer. This will complete the process. Please note: you will only be able to transfer to and from share accounts (savings or checking) from financial institutions within the United States on which you are an owner. You will be able to make a transfer to your deposit accounts and payment(s) to your TFCU loan(s) from your accounts at other financial institutions. Your financial institution’s name (Account name), routing number, account number and account type (savings or checking) are required to set up an account for external transfers. How do I add or remove joint owners from my account?To add or remove a joint owner, you can visit a full service TFCU branch and complete paperwork, or call our Member Service Center at 405-732-0324, option 6, or 1-800-456-4828, option 6, to have paperwork mailed to you. (This will require a notary public.) Note: Mailed paperwork will not be processed until proper documents are received. Can I make my loan payment online?Yes, payments can be made online and through Home Branch online and mobile banking (Home Branch access and registration required). If you are making a TFCU loan payment from another institution, you will need to set up an external transfer in Home Branch. Don’t have Home Branch? Enroll today! You can make a loan payment at TFCU in any of the following ways:
Make your money as mobile as you! If you’re always on the go, TFCU’s Home Branch Mobile Banking is the perfect solution for you — and it’s free! How much money can you take out of an ATM TFCU?Q: What are my daily limits? A: Your ATM withdrawal limit, or pinned transaction limit is $500.00, and your purchase or nonpinned transaction limit is $1,000.00 per business day. Q: Can I change my daily limits? A: Yes you can request a temporary change to your limits if you anticipate making a large purchase.
How do I skip a payment on TFCU?Other options to fund the Skip-A-Payment include visiting a TFCU branch or CO-OP Shared Branch, mailing a signed Skip-A-Payment form with the $25 or calling (405) 732-0324,option 6, and funding the Primary Share Account over the phone for an additional $8 fee.
What is my TFCU account number?For Checking and Money Market Accounts: You will find your account number on your checks to the right of the routing number. If you do not have checks for your account, please Contact Us for your account number.
Does TFCU do Zelle?It's easy — Zelle is already available within the Tinker Federal Credit Union mobile banking app! Check your app or sign-in online and follow a few simple steps to enroll with Zelle today.
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