Ported number to verizon not receiving texts

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Hi! I have been a T-Mobile customer for approximately 2 weeks. When I first transferred my service from Verizon, I was receiving all of my text messages. Two days after switching, all texts stopped from people outside of T-Mobile. I can send text messages and people receive them but I cannot receive text messages from anybody with another carrier, and I cannot receive MMS messages from T-Mobile users. When I contacted customer service, they directed my issue to engineering who responded that I needed a new sim card. I went into the T-Mobile store, got a new SIM, which did not make my text messages push through. So, they thought that it was a device issue and I purchased a new Pixel 4A. The issue still is not fixed. When I re-contacted customer service, they put another request for the engineers. My text messages pushed through approximately 3 to 4 days later. Then I stopped receiving messages again and it was pushed back to engineering. A few days after that all of my text messages came through and I had messaging for about 5 days. Yet again, my messages stopped. Engineers' response was that I need a new phone. I'm not quite sure how that would fix this issue because I already did get a new phone with a new SIM card and that didn't fix the messaging issue. Does anybody have an idea?

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Messaging apps keep us connected by helping us share pictures, locations, emojis and texts with our family and friends.

And my existing Verizon plan offers attractive rates to send and receive messages to and from your family members who also use the same service provider (Verizon).

I like to keep my family in the loop whenever I travel great distances, texting them very frequently to keep them from getting anxious while driving to work.

However, one fine day while I was driving to work, as usual, I realized that my texts from my Verizon device were not getting through and nor was I receiving messages from home.

I had to do some research to figure out what was going on, and I put together this comprehensive article detailing what

You can fix your Verizon texts not going through by restarting your mobile device. Additionally, you can also refresh your network by turning on and off airplane mode.

Furthermore, such issues also occur due to modifications made in the message and network settings. By restoring the settings to default, you can continue to get Verizon texts as usual.

If you have ever been in a situation where you had to send a text message, but it simply won’t go through, then this article is for you.

And next time, if you find yourself in such a situation, follow the below troubleshooting guidelines to help you resolve messaging-related issues on your Verizon mobile.

Here are some of the tips and tricks to fix Verizon texts not going through.

Restart your Phone

The easiest and the most basic step in troubleshooting issues with your electronic gadget is simply restarting it.

A restart can do your phone good when clearing caches and resolving minor bugs in your device, and it can also help in power cycling your phone.

And in most cases, this should solve your problem of sending and receiving messages on Verizon mobiles.

If you are still struggling with your Verizon texts not going through, then continue reading the below troubleshooting steps.

Enable and Disable Airplane Mode to Refresh your Network

Now that you have refreshed your mobile device, it’s now time to refresh your network.

Your mobile phone consists of radiofrequency elements such as a transmitter, receiver, and signal processing units such as modulators, Analog to digital converters, to name a few.

These components play a crucial role in detecting your mobile network, which is then used to send and receive messages, and calls.

By enabling and disabling airplane mode on your Verizon phone, these radio components get refreshed, allowing the device to start scanning your network afresh.

If you’ve traveled far from home and you want to use your Verizon Phone in Mexico for example, that’ll make sure your phone’s radio isn’t trying to reach a tower that’s nowhere near it.

This might solve your problems related to your network coverage, enabling your messages to go through.

Manually Check and Modify your Network Settings

The next step in troubleshooting is to check your settings on your phone, as there are chances that some of these settings might have been altered by mistake.

Begin by checking your network settings on your Verizon phone. First, navigate to the settings on your mobile and tap on network settings.

Then proceed to set your network settings to “autoconfiguration,” which restores default settings and helps your device receive network updates from Verizon in a timely manner.

Alternatively, you can also try resetting your network settings depending on the Verizon device that you use.

Check your Messaging Settings

Blocking someone unknowingly could also be the reason why your texts are not going through. So, I strongly suggest you check your message settings to see if you have blocked your friends.

You can also check your messaging settings by going through the below steps.

• To unblock contacts, go to your web browser and sign in to your Verizon account.
• Navigate to account and proceed to “My Plan,” upon which you need to select the option called “Blocks”.
• Select the appropriate mobile number and click “Block calls and messages”.
• From the “Currently blocked numbers” section, click “Delete” on the number you want to unblock.

Similarly, for unblocking service messages from Verizon, all you need to do is restore the message settings to default. Here is how it is done.

• Open the message folder and select settings in that folder.
• Press the menu, and you will be prompted to select “Restore Default settings”.
• Upon restoring, you will be able to send and receive texts from any services.

Manage your App Permissions

Another reason for unsent text messages can be due to insufficient permission given for the Verizon Messaging app.

You can solve this issue by permitting the Verizon Messaging apps to access your contacts, messages, and other important features on your phone. 

Here are the steps to follow to manage your app permissions on your Verizon Device.

• Go to the home screen of your device.
• Navigate to “Settings” and select “Apps and notifications”.
• Select “Permission Manager” and tap on available permissions such as a camera. Contacts, SMS, and proceed to tap “Allow” to enable permissions.

Once you have given permission to allow your messaging app to access your contacts and SMS services, you will now be able to send and receive messages on your Verizon device.

Update your Phone’s Firmware

Your device may also act up if it is running on an older software version. This can cause Verizon to block your outgoing messages as they are no longer supported.

You can check your mobile to see if there are any new updates for your device; if so, you need to install the latest firmware/software on your phone.

To check for updates on Verizon devices, you can go to the Verizon support page and click on the device of your choice to see any updates.

If you find any, connect your fully charged device to the Wi-Fi network and begin the update process by downloading the newer software version.

Check your SIM Card

You may also find difficulty in sending and receiving messages if you have inappropriately inserted the SIM card.

Your SIM card also needs to contact the phone circuits properly to activate your number and access your mobile network.

I suggest you remove the SIM card and reinsert it properly before turning on your device. It would be even better if you wiped off the dust from the SIM card before placing it in the SIM slot.

If you feel you need professional assistance, you can reach out to the Verizon Customer Service team to help you resolve this issue.

You can also walk into your nearest Verizon store with your device and ask an agent to solve this problem for you. In case you’re confused between a Verizon Store and Verizon Authorized Retailer, head to a Verizon Store for this for a better experience.

Final Thoughts on Verizon Texts Not Going Through

Other reasons why your texts are not going through can include your messaging app running on outdated versions causing malfunctioning of the app. I’d suggest setting up and using the Messages+ App to back up your messages.

You need to ensure that the messaging app is updated in a timely manner to avoid dealing with sending and receiving texts. You can read your Verizon text messages online, just to check if a pending update is the reason your texts aren’t going through.

Similarly, lack of storage space on your mobile device can hamper messaging functions on your Verizon mobile since your phone needs space to store incoming messages.

In addition to that, if you have poor network coverage, your phone might fail to transmit or receive any messages.

Finally, maintenance work at Verizon’s end can also disrupt your messages temporarily. In this case, you will receive a notification from your mobile operator mentioning the downtime.

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Frequently Asked Questions

Can Verizon block texts?

Verizon can block your texts if you have insufficient funds in your mobile account. This is done to disconnect active mobile services from Verizon’s end.

How do I fix my Verizon messenger?

If you are facing issues with Verizon messenger, it could be due to the clogging of your messaging app. You can clear the unwanted text messages to free up space and restart your device, which should fix your Verizon messenger.

How do I activate Verizon messages?

You can log in to “My Verizon” and click on “Text Online,” upon which you will be prompted to accept the terms and conditions. Once you click accept, your Verizon messages will be active.

Similarly, you can also activate Verizon service messages by signing in to “My Verizon” and navigating to the “Blocks” page to make the desired changes.

How do you check text messages on Verizon?

You can check your text messages on Verizon by signing in to “My Verizon”, navigating to “Account”, click on “More” upon which you need to select “Text online”.

Once you accept the terms and conditions, click on the desired conversation to view messages.

Why am I not getting texts after switching to Verizon?

Why am I not receiving texts after switching carriers?

How long does it take to porting a number to Verizon?

Why is my phone not receiving text messages from a certain number?