Aarp medicare supplement provider phone number for claims

AARP® Medicare Supplement Insurance Plans offer Medicare-eligible retirees an opportunity to choose from a variety of standardized plans (e.g. Plans A-N) to help pay for some or all of the retiree’s out-of-pocket costs not covered through Medicare Part A and Part B.

These Medicare supplemental insurance plans are also known as “Medigap” plans. Each plan offers a different level of benefits, and monthly premiums vary accordingly. Because there are so many plans and variables, you must contact UnitedHealthcare for details. 

Aarp medicare supplement provider phone number for claims

Benefit Charts

Medical Plan
Office Visits and Professional Services
Surgical and Hospital Services
Prescription Drugs

Guaranteed Issue Period

These plans are underwritten by UnitedHealthcare Insurance Company. AARP Medicare Supplement Plans may require medical underwriting if you are outside of the guaranteed issue period when coverage may be subject to approval.

If you are switching from a County medical plan, you are eligible for guaranteed issue. In cases where coverage is denied, you and any enrolled dependent will remain in the coverage in place prior to the application to the Medicare supplement plan or have the option to change to another plan provided you do so before Annual Enrollment ends. 

Customer Service, Group Numbers and Premium Rates

To inquire about enrollment, plan options, and request a monthly premium quote, contact both numbers listed below.

AARP® Medicare Supplement Insurance Plans

Customer Service:(800) 545-1797Hours (PST):Monday - Friday, 4:00 a.m. - 8:00 p.m.
Saturday, 6:00 a.m. - 2:00 p.m. Website:www.aarpmedsuppretirees.comGroup #:1068

AARP® MedicareRx Plans

Customer Service:(888) 556-7049Website:www.aarpmedicarerx.comGroup #: 3803

AARP Membership

Membership in AARP is required for the AARP Medicare Supplement Insurance Plans. If you are not a current member of AARP but wish to enroll in an AARP Medicare Supplement Plan, UnitedHealthcare will pay for your first year of membership (this is not available to residents of New York); otherwise, you will be billed directly by AARP for the annual membership fee, currently $16.00 per household.

Medical Plan Summary

ServiceUnitedHealthcare AARP
Medicare Supplement
Calendar Year Deductible$0
Calendar Year Out of Pocket Maximum
(Including Deductibles, Co-pays, and Coinsurance)
$0
Lifetime MaximumUnlimited (Medicare has limits on some services)

Dependent Children Eligibility

Any Dependent Child under age 26. No age limit if disabled.
Dependent Children EligibilityContact the AARP customer service at (800) 392-7537 to verify you or your dependent's eligibility

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Office Visits and Professional Services

ServiceUnitedHealthcare AARP Medicare Supplement
Physician & Specialist$0
Preventive Care Birth to Age 18N/A
Preventive Care Adult Routine Care$0 for Medicare-covered services
Preventive Care Adult Routine OB/GYN$0 for Medicare-covered services
Diagnostic Lab and X-Ray$0 for Medicare-covered services
Physical Therapy
(Medically necessary treatment only)
$0 for Medicare-covered services
Chiropractic$0 for Medicare-covered services
Mental Health & Substance Abuse
(Out-patient)
$0

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Surgical and Hospital Services

ServiceUnitedHealthcare AARP
Medicare Supplement
Inpatient Hospital and Physician Services$0, up to Medicare maximum days allowed
Outpatient Surgery$0, up to Medicare maximum days allowed
Maternity$0, up to Medicare maximum days allowed
Emergency Room$0
Ambulance$0
Mental Health & Substance Abuse
(Inpatient)
$0, up to Medicare maximum days allowed
Skilled Nursing Facility$0, up to Medicare maximum days allowed
Home Health$0, up to Medicare maximum days allowed
Hearings Aids

Not Covered
AARP membership discounts may apply

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Prescription Drugs

Unlike most other plans where the medical and prescription benefits are a part of a package, UHC-AARP's medical and prescription plans require separate enrollment. County retirees who enroll in an AARP medical plan must also enroll in an AARP® MedicareRx Plan. The AARP MedicareRx Plans are available to retirees across the U.S. and in the five U.S. territories.

You cannot enroll in a stand-alone Medicare Part D plan, such as the AARP MedicareRx Plans, without also enrolling in their medical plan. They offer a national pharmacy network with access to more than 65,000 pharmacies. In addition, the plan’s drug list includes thousands of brand-name and generic drugs. To assist in your decision, you can give AARP a list of medications and ask for advice about costs and coverage.

To enroll in a UHC-AARP plan, select and enroll in one of their Medicare supplement plans as well as one of their Prescription Drug (Rx) plans. Again, you must enroll in both plans. All enrollees in these plans (i.e. retiree and their dependents) must be enrolled in both Medicare Part A and Part B AND be at least age 65 in order to elect the AARP® plans.

ServiceUnitedHealthcare AARP
Medicare Supplement
Deductible$0-$320.00
Generic or Tier 1$1-4 co-pay 30 day supply
Non-Formulary Generic or Tier 2$2-8 co-pay 30 day supply
Formulary Brand or Tier 2$20-$45 co-pay 30 day supply after deductible
Non-Preferred Brand or Tier 4$35-$9 co-pay 30 day supply after deductible
Specialty or Tier 525%-33% co-insurance
Mail Order Benefit Included with $15 discount in most areas
Mandatory Mail OrderNo
Mandatory Generic ProgramNo

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How do I file a UnitedHealthcare AARP claim?

Sign in to your health plan account and go to the “Claims & Accounts” tab, then select the “Submit a Claim” tab. There, you'll be able to select the Medical Claims Submission form to download and print.

What is the payor ID for AARP?

Payer ID: 36273 Note: Customer Service: (800) 227-7789.

What is AARP Medicare Supplement plan?

AARP Medicare Supplement plans are insured and sold by private insurance companies like UnitedHealthcare to help limit the out-of-pocket costs associated with Medicare Parts A and B. Supplement plans can help pay for some or all of the costs not covered by Original Medicare — things like coinsurance and deductibles.

Is AARP UnitedHealthcare the same as UnitedHealthcare?

Although AARP is not an insurance company, it offers healthcare insurance plans through United Healthcare. The plans include Medicare Part D prescription drug coverage and Medigap.