At a glance 3.5 Rating: 3.5 stars out of 5 Show
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Fifth Third Bank is a relatively new banking company serving millions of customers across 12 different states. They offer auto loans as well as loan refinancing which can give you up to 90 days without payments. They also offer excellent customer service with flexible bill payment options and an online account center. Contents
REGISTERING FOR THE FIFTH THIRD AUTO LOAN ONLINE ACCOUNT CENTERIf you’ve never checked your statement or paid your Fifth Third bills online before you’ll have to register for their online account center by going to the Fifth Third home page and completing the instructions below:
FIFTH THIRD BANK AUTO LOAN PAYMENT ONLINEOnce your account is activated you can pay your bills online by going back to the Fifth Third home page and completing the instructions below: My auto loan with fifth third is literally the only bill that I have to manually pay every month. They won't let you setup recurring debits unless its from a fifth third checking account. There's no doubt that its an intentional design rather than a system limitation. The bar for a sufficient auto loan experience is so low and they can't even address the basic need of automatic recurring payments. RidiculousCredit Karma member Heartless. If your co signer dies you are screwed. Always always speak to your probate lawyer before you send money. Run Away!Credit Karma member Horrible customer service. Stayed on the phone for an hour and received no help. Was hung up on by the first rep who continually tried to talk over me as I was explaining the issue. I paid my auto loan over a week in advance, and received notification a day after it was due that they were unable to process it and we’re charging me a fee. They somehow tried to bill the member number for my credit union instead of my actual account number. Blatantly refused to try to figure out how this came to be. Wouldn’t even waive the fee. I’ll be refinancing as soon as possible. GoodCredit Karma member Check Designed to Steal from the BorrowerCredit Karma member They bought my car loan without me knowing. I can't auto-pay unless I have a 5/3rd checking account. I can't get a 5/3rd checking account because they "don't offer it in my area." So I can't auto-pay my installment car loan. Period. They're just waiting for you to trip up and designing the user experience so that you do. Avoid at all costs. These guys should NOT be in business. I will be re-financing my car loan away from this awful experience I've been forced into. I did not choose to be involved with this lender and I'm sad that I was forced to be. Don't you make the same mistake by choice... HELP???? NOT AN OUNCE OF IT AVAILABLE...Credit Karma member What a nightmare. Hold times are over 30 minutes. The rep flat out lied to me today as well. She refused to transfer me to the title department, saying I wasn't a signatory. I asked how she knew as I provided no info to ID myself nor the account. Asked her is she had it pulled up in front of her and she said 'no'. An absolute waste of my time. Requested I be transferred to a supervisor. Told him to listen to the call and tell her not to lie anymore. Customer Service is NON EXISTANT. FIND ANOTHER BANK!!!!!!! NOW!!!!!!!!!!!!!!!!!!!!!! I KNOW I AM. No Help at AllCredit Karma member Very hard to get in touch with the correct department. Went to retitled a car in another state. Cannot get a fax number for the car title department. Do not do business with this organization...you only get the run around! Can’t recommend this bankCredit Karma member All of the negative reviews are unfortunately accurate. I was suckered in by a promotion and I have regretted it every day since… Transactions are held in pending for days; transfers (both in and out) take at least 3 days to post; holds are kept longer than other banks; etc. In short, if you need access to your money you better be willing to wait… AWFULCredit Karma member AWFUL! Please do not waste your time with them for a car loan. There has been many months where I have made a payment online and either for some reason days later they dont receive it OR it takes DAYSSSS for them to actually debit it from your account The Worst Bank EVER!!!Credit Karma member Back in 2014 I got a car loan from this bank, and all was ok, until, something happened and all my scheduled payments got cancelled (not by me) and were never processed. Since I had the payments set up I wasn't even thinking to check if they were clearing, as I was busy with other things (recently bought a house and was renovating it). As a result I missed 2 or 3 payments, but no one bothered to call me, because supposedly they didn't have permission to contact me by phone, email and mail, but apparently they did have permission to enter my premises and reposes the car. I literally made over 30 calls to figure out what happened and how I can get the car back, and each time they hung up on me without providing any information. At one point, one of the customer service representatives asked me if there is anyone with me, because she heard voices. I replied that I'm standing in line in the store and she told me that she needs permission from the people around me to talk to me. When I asked if she is serous she said yes and if I don't comply she will have no choice but to end the call. So I asked again, "do you seriously need permission from a stranger to speak to me about my personal matter?" and she hung up on me. When I called back, the same person answered and she literally denied talking to me a minute earlier, and she hung up on me again. Eventually, I was able to get info how to get my car back. So I paid through Western Union, waited for the bank to process the payment and went to pick up the car all the same day. When we got to the parking lot where the car was held the repo guy who picked up our car previous night told us that all this parking lot was jam-packed with cars financed through 5/3 bank. He himself admitted that he gets 90% of his business from this bank alone. Few months later, I saw a repossession on my credit, so I called the bank and asked if there is a way to remove it. I offered to pay off the loan and in return I asked if they could remove the repo from my credit history. I wasn't even surprised when even before I finished the sentence I hear NO. The explanation was that their, policy calls for accurate reporting. Wish it also called for reporting how unprofessional and deceitful this bank is. Honestly, even if my life depended on it, I don't want to have anything to do with this bank ever again, because nothing but trouble can be expected. How do I make a payment on my auto loan?You have many options for making payments.. Set up automatic payments. You decide which savings or checking account you would like the money to come from each month. ... . Pay online. Sign on and select your auto loan from Account Summary. ... . Pay by phone. ... . Pay by mail. ... . Pay in person. ... . Other ways to pay. ... . Additional principal payments.. How do I find my auto loan account number?“If you need your car loan account number, you can usually look at your online statement or a paper statement. Typically, it's listed on there. If not, contact your bank. They should be able to provide you with the information if you can verify your identity.”
Can I check my car loan balance online?You can visit the official website or app of your lender. Log in with your credentials. Enter details like your car loan account number and other details. And check the status of your car loan balance online.
Where do I send my Fifth Third Bank payment?Send a Check: Fifth Third Bank, PO BOX 630412, CINCINNATI, OH 45263-0412. Please make check payable to Fifth Third Bank and be sure to include your loan number. In Person: Visit any Fifth Third Bank banking center to make your payments in person.
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Fifth third bank auto loan payment phone number
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