General Inquiries1-225-295-3307 Show
Blue Cross and Blue Shield of Louisiana FEP Service PrecertificationCare Management ProgramsAsthma Chronic Obstructive Pulmonary Disease If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company. Have a question or need help with a service?Send a secure messageAre you a member? Please log in to your account to send us a message. For general questions about enrollment, you can email us. Call usHealthy Blue Member Services1-844-521-6941 (TTY 711) Monday through Friday, 7 a.m. to 7 p.m. Mental Health and Substance Use Services1-844-227-8350 (TTY 711) Monday through Friday, 7 a.m. to 7 p.m. Applied Behavioral Analysis Services (ABA)1-844-406-2389 (TTY 711) Monday through Friday, 8 a.m. to 5 p.m. Or you can email us at . Speak with a nurseCall our 24/7 NurseLine for answers to your medical questions. Fast, free medical advice from a nurse or doctor, day or night, even on holidays, in more than 170 languages. Call us at 1-866-864-2544 (TTY 711). Have a question?Check our frequently asked questions. We've answered the most common questions about Healthy Louisiana and Healthy Blue. You may want to save yourself time by looking to see if your answer is there. Help with enrollment Medicaid and LaCHIP
For members who have been reassigned to a new MCO by the Louisiana Department of Health effective January 1, 2023, authorizations are being
shared and will be loaded into our systems by the six MCOs (Aetna, Amerihealth Caritas, Healthy Blue, Humana, Louisiana Healthcare Connections and United Healthcare) that cover the time frame of January 1, 2023, or after. If you chose to resubmit to the updated MCO, please do so per current prior authorization guidelines. Healthy Blue is closely monitoring COVID-19 developments and how the novel coronavirus impacts our customers and provider
partners. The Availity Portal offers healthcare professionals free access to real-time information and instant responses in a consistent format regardless of the payer. Request authorizations Submit claims Confirm eligibility Don’t have an Availity account?Receive email from Healthy BlueHealthy Blue is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. Register today for the Exploring the Intersection of Race and Disability forum hosted for providers on September 21, 2022. We believe that continuing the discussion we started at our June 2022
event to deepen the conversation about the disability experience for people of color is critically important. Healthy Blue is committed to making
healthcare simpler and reducing health disparities. Open discussion about the disability experience for people of color and reducing implicit bias for those in healthcare is critical to improving the health and well-being of the communities in which we live and serve — all Americans. At Healthy Blue, we are committed to addressing racism in our society through open discussions about trauma, injustice, and inequality. These conversations are critical to improving the wellbeing of all Americans and the communities in which we live and serve. Provider notification of member reassignmentEffective beginning with Healthy Blue’s fourth quarter 2021 enrollee reassignment cycle, member lists will be available via Healthy Blue’s secure provider website and will no longer be distributed via email.
Changes to durable medical equipment, pediatric day health care, home health, rehabilitation and personal care services, pharmacy and other services requiring prior authorization due to Hurricane Ida (Sept.13, 2021)On August 26, 2021, Governor John Bel Edwards declared a state of emergency ahead of Hurricane Ida, as significant impact to the state was expected. These policy changes are effective August 27, 2021, and are applicable for the listed parishes only.
Louisiana Department of Health (LDH) communicationsFeatured resourcesPharmacy informationSearch for up-to-date drug information, including hundreds of brand-name and generic medications. Maternal child servicesWhen it comes to our pregnant members, we are committed to keeping both mom and baby healthy. That’s why we encourage all our moms-to-be to take part in our New Baby, New LifeSM program, a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns. Behavioral health providerWe work collaboratively with hospitals, group practices, and independent behavioral healthcare providers, community and government agencies, human service districts, and other resources to successfully meet the needs of members with mental health, substance use, and intellectual and developmental disabilities. NCQA health plan accreditations Provider tools & resources
Interested in becoming a provider in our network?We look forward to working with you to provide quality services to our members. What is the prefix for BCBS of Louisiana?Prefix: XUD, XUJ and XUT
Members pay a lower copayment when they receive services from PCPs. For more information, view the Community Blue Network Speed Guide, available online at www.BCBSLA.com/providers >Resources. Community Blue members are identifiable by the HMO Louisiana, Inc.
Does Louisiana have Blue Cross Blue Shield?Blue Cross and Blue Shield of Louisiana is committed to our mission to improve the health and lives of Louisianians. Founded in New Orleans in 1934, we are a tax-paying nonprofit health insurer with offices in every major region to serve our customers.
What is the customer service number for Blue Shield?1 (800) 393-6130Blue Shield of California / Customer servicenull
Is HMO Louisiana the same as Blue Cross Blue Shield?Blue Advantage (HMO) is a product of HMO Louisiana, Inc., a subsidiary of Blue Cross and Blue Shield of Louisiana, an independent licensee of the Blue Cross and Blue Shield Association. Blue Advantage from Blue Cross and Blue Shield of Louisiana HMO is an HMO plan with a Medicare contract.
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Blue cross blue shield louisiana provider phone number
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