American airlines credit union customer service number

Access your accounts while on the go with the American Airlines Federal Credit Union app.
- Sign in using Face/Touch ID® on a supported iPhone® or iPad® for easy, secure access.
- Card On/Off feature temporarily turns off misplaced debit and credit cards.
- Traveling Soon? Notify us of your travel plans with our convenient Travel notifications feature
- Enable Push Notifications to keep you up to date with login, balance and history, and other account alerts.
- Enjoy a 360-degree view of your relationship with the Credit Union, including accounts on which you are a joint owner.
- Access electronic statements and notices when you enroll in online statements.
- Monitor your credit score through SavvyMoney® from any device.
- Enjoy a unified online banking experience, whether you access your account online, on your iPhone or on your iPad.
- Send and receive secure messages to the Credit Union about your account.
- Transfer funds, make loan payments, pay bills and also pay other people through Popmoney®
- Deposit checks via mobile deposit. (1)
- Set up and transfer funds from your accounts at other institutions. (2)
- Access various account services, including: stop payment, check copies and checkbook reorders.
- Access various card services, including: debit and credit card travel notifications and balance-transfer requests.

Additional App Features Include:
- New online banking users can enroll directly from the mobile app.
- Access budgeting and finance tools from any device
- Apply for consumer loans and open secondary accounts from any device.
- Drag and drop to easily move account details from account tiles.
- Locate a surcharge-free ATM, American Airlines Credit Union branch or ATM or a CO-OP Shared Branch Network® location near you.
Check with your wireless carrier for any fees that may apply. All terms applicable to online banking apply to mobile services. All password changes will need to be completed or verified on your PC or laptop.
(1) Mobile check deposit features are subject to eligibility requirements and deposit limits. Visit AACreditUnion.org to learn more.
(2) The Federal Reserve has standard requirements for all financial institutions that govern the number of transfers and withdrawals on all savings accounts. Each month, you are limited to six withdrawals and/or transfers from your savings account made by telephone; online banking; mobile banking; pre-authorized transfer; transfer for overdraft protection; and transfers made by check, Visa® Debit Card, draft or similar order. Transfer requests made in person or by ATM are unlimited.
iPhone, Face ID and iPad are registered trademarks of Apple, Inc. CO-OP Network is a registered trademark of CO-OP Financial Services. SavvyMoney is a trademark of SavvyMoney, Inc. Popmoney is a registered trademark of Fiserv, Inc. or its affiliates. Visa is a registered trademark of Visa International Service Association. Federally insured by NCUA. American Airlines Credit Union and the Flight Symbol are marks of American Airlines, Inc.

What’s New

Sep 29, 2022

Version 14.0.5724

Ratings and Reviews

4.7 out of 5

12.5K Ratings

Frequent User

This App is most reliable. It’s helpful to have access to do your banking at your finger tips. I check my accounts at least 5 to 10 times a day. I appreciate the work they put into provide this access. Thank you. I am especially thankful that I’m able to check my FICO score. It keeps me mindful to manage what I can control in my finances to keep an excellent score. PLEASE NOTE ***** PLEASE NOTE I would like to be able to have an immediate text alert every time there is a purchase or payment transaction made as a debit/credit. Please design and offer that feature like other financial institutions. Thank you. Again, please provide the feature for immediate ALERT whenever there’s a transaction made on my account. Whether online or in person, whenever my card is used, I’d like to get a notification/an alert. That will make you MORE COMPETITIVE. Thank you.

Clunky

The worst banking app that I’ve used. Organization of topics is unintuitive and the app is clunky and slow. The option to pay a credit card bill using another bank is hidden and buried 5 menus deep (home -> view activity -> information-> more servicing options -> make a payment). It is not accessible where it should be, i.e., where the other payments are, in the “payments and transfers” menu. USAA is the gold standard for banking apps and has so much more functionality while still being easier to use. I recommend that AAFCU use USAA’s developer rather than reinventing the wheel, especially since the wheel they reinvented is shaped more like a square than a circle. 12/19 Update In the most recent app update they changed the location and look of the payment options but you still have to drill down 4 levels to make a card payment from a non-AAFCU account. Took me an extra 10 minutes to pay my bill with the changes. It’s like an Easter egg hunt to pay my bill and I’m totally perplexed that someone thought this was a good way to organize an app. 7/20 Update Still have to drill down for levels to make a card payment from a non-AAFCU account. Please make an easy to find and clearly labeled payment button like almost all other apps have.

Hello Phrogfella! Thank you for your feedback and we're sorry to hear that you are having a less than stellar experience with our app. We will continue to work to improve the intuitiveness and usability of the app and hope to be able to provide you with a much better mobile banking experience in the near future. As far as paying your credit card balance is concerned, you can pay the balance under the menu options Payments & Transfers > Pay Cards & Loans. If you run into any issues, please feel free to contact us and we'll be more than happy to assist.

App over web site

I have the app on my iPad. This means I Can Not access the AAFCU website because once you sign-in to the website you are taken to the app interface. So wanting to work on the webpage isn’t possible. And there is no link to click on the app to bring up the website. I asked a helpline person from the online chat what I can do? I was told to erase the app! Only then could I go directly to the website. Ridiculous! I believe in security for online and phone chat. But the number of questions that must be answered is silly. Further, a great number of AAFCU members travel. We leave our devices in hotel rooms, unlocked bins, and have them stolen. To authentic a device leaves many of us vulnerable so we are left with one option: unauthenticate. Isn’t there a middle ground for those of us who travel? Who ruined to cheque payment page? You went from a very user friendly page where you could touch each area of the Cheque. To a less user friendly version with links and hidden links. Now? Now it’s just awful. Can’t wait for the next downgrade.

Hi Bubbabrent! Thank you for your feedback. We apologize for the inconvenience that this has caused and would like the opportunity to speak with you in order to address your concerns. Our Digital Services Manager will be reaching out to you shortly via the email address on your account.

App Privacy

The developer, American Airlines Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

American Airlines Federal Credit Union

Size

38.8 MB

Category

Finance

Compatibility iPhone Requires iOS 13.0 or later. iPad Requires iPadOS 13.0 or later. iPod touch Requires iOS 13.0 or later. Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Languages

English, Portuguese, Simplified Chinese, Spanish, Traditional Chinese

Age Rating

4+

Copyright

© American Airlines Federal Credit Union

Price

Free

  • App Support
  • Privacy Policy

  • App Support
  • Privacy Policy

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Can anyone join American Airlines Credit Union?

WE SERVE THE AIRLINE INDUSTRY Today, American Airlines Credit Union is open to anyone working in the Air Transportation Industry and their families.

Does American Airlines Federal Credit Union use Zelle?

It's easy — Zelle® is already available within the American United Federal Credit Union mobile app! Check our app and follow a few simple steps to enroll with Zelle® today.

Is American Airlines Credit Union a bank?

Founded in 1936, American Airlines Federal Credit Union offers a range of banking and lending products for its airline industry members.

Where can I find my American Airlines Credit Union account number?

You can also find it in online banking by logging in and clicking on your Personal Checking account. Your checking number is located in the "Details" tab of your transaction history. If you're an American Airlines employee, you can enroll for direct deposit via Jetnet.