Had a chance to replace the windshield washer pump this evening and wanted to post some pictures of the process. Turns out it was 100% a pump failure and replacing it was all that was needed. Purchased the pump for ~$40 from Advance Auto Parts.
Good photos and video. I haven't had the occasion and hope I don't for a while to change pump on Explorer but I did change the W/W pump on my 2010 Audi A6.. As much of a nightmare you hear about European cars, that one was actually pretty easy. Pump and new grommet was about $20 removed the Drivers wheel and inner splash shield/ Sometimes you have to resign yourself to the fact that removing some extra components makes it overall easier. Design is good, reservoir runs along the contour of the rear of the drivers front fender well. Pump is at bottom of the reservoir....Of Course. lowest point. Spend 30 minutes, trying to reach behind the wheels to get the splash shield bent back to get at pump.....Or spend the same 30 minutes possibly less, finding level surface, jacking drivers wheel, placing jack stand, removing and replacing pump, leak check and re installing wheel, remove jack stand and admiring your work. Note...Unless your doing this in the northeast in the middle of winter......hey mechanical components don't look at the five or ten day forecast before they fail. I filled with faucet water, leak checked and ran the pump a few cycles. As the level of the water decreases you can top back off with regular W/S washer fluid. Saves wasting W/W fluid if the leak is possibly somewhere else.
Sounds like you are having the exact same issue that I was.... so I took my new pump and connected a 9V battery to the terminals to make sure it worked, obviously, it did. I then checked the fuse/relay under the hood which looked fine.
Why is my windshield washer fluid not coming out?Clear Clogged Windshield Washer Nozzles
Clear the clogged windshield washer nozzle with a pin, then use compressed air to blow the debris backward through the hose. If you hear the pump going but don't get fluid, you probably have clogged windshield washer nozzles.
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