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CenturyLink Fiber Internet areasCenturyLink Fiber Gigabit service is currently available in a number of cities and towns, actively expanding with network upgrades that will deliver fiber internet services across a growing list of locations. Check out the CenturyLink Fiber Internet pages for the areas below, where you can sign up for alerts and explore an interactive map of fiber internet coverage.* * Speed may not be available in your area. Maximum download/upload speed of 940 Mbps via a wired connection. Check your address availability Learning from home is easier with fast, reliable internet.New tech on the way? Get Wi-Fi that can keep up.Fastest internet provider in the country.1 And, we’re still growing.Your internet — from a company that believes everyone deserves fast, reliable, fairly priced internet. $70/mo Fast, reliable internet for your whole home $100/mo Good for next-gen devices and tech-savvy households. Internet for everything. #1 in 22 categories, including Customer Satisfaction as measured by American Customer Satisfaction Index (ACSI) in 2021. “Fastest internet provider in the country.” - Named 2022’s Fastest Internet Provider by HighSpeedInternet.com Here’s where you can find us.
Want to know more about our plans? Learn more The FCC’s Affordable Connectivity Program helps families connect to the internet.Stay in touch with us.Language: Polish | English | German Are you an expat, planning to re-locate to The Netherlands? Or a student who plans to study in Holland at a Dutch university? This extensive guide helps you to get connected to the internet while you stay in this beautiful country. Choosing an internet service provider (ISP) can be tricky: there are a lot of factors to take into account, several companies with multiple internet packages to compare, and endless reviews to read about every single one. If you’ve recently relocated to the Netherlands and happen to be in this boat, then you’re probably starting to feel a tad overwhelmed – and tempted to sign up with any of the largest ISPs in the country to just get it over and done with. We get it. Don’t despair: getting connected to the internet doesn’t have to be unnecessarily complicated. In this extensive guide we provide you with all the information needed to make an informed choice for the internet subscription that best fits your needs during your stay here. Contents
High-speed internet access is widespread in The Netherlands. The country is densely populated. Therefore, laying landlines is relatively cheap compared to other countries (which are less densely populated). This makes it easy for internet service providers to provide high speed landline internet connections to nearly every home in the country. Most Dutch people have a landline internet connection to their homes, next to a mobile data subscription for on the go. Disruptions in service are rare. There can be some downtime due to maintenance to the network, but this tends to be in the nightly hours. So no worries: you can count on a stable internet connection when you are in NL. Costs of internet in The NetherlandsYour monthly internet price depends on the sort of subscription and on the provider you choose. Generally, the cost of Dutch internet isn't high. For instance, the cheapest internet only subscription costs € 31,- per month (Youfone), whilst the most expensive choice costs you over € 60,- per month (Ziggo). Note that these are completely different internet speeds (50 Mbps versus 600 Mbps). Also, the name of the ISP is of importance. Youfone is a real budget provider, which means they aim for lower costs. The customer service is of less importance. Meanwhile, Ziggo offers internet through the coax-cable, and is known for its stable speeds. Average internet speed in The NetherlandsAverage internet speed is 114 Mbps1. This puts The Netherlands part of the top 20 of countries in the world with the fastest internet connections. Dutch politics recognize the importance of a fast internet connection for every citizen. Due to anti-competitive regulations, the government doesn’t have much power to actively improve the speed by laying landlines or offering services. The local ISPs have to do this. Luckily, this is going well. There are few homes with low internet speeds, and they are mostly in the rural areas of The Netherlands. KPN is expanding their fibre network to offer these people fast internet as well. There are no data limits for downloading and uploading while using the landline. This is different from Belgium, for example, where ISPs do put data limits on landline internet connections. There can be a fair use policy in the contract, but don’t worry about this. Net neutrality (EU rules, effective since april 2016) bans throttling or favoring specific types of data. The Netherlands was one of the pioneers on the topic of net neutrality: in 2012 The Netherlands became the second country in the world to enforce net neutrality by law, before any European laws made this the standard in the EU area2. Landline internet networks and providersNetworksThere are three large networks in the broadband market in The Netherlands. Formerly state owned KPN has the largest DSL network, based on telephone lines. The company is also investing a lot in fibre networks, which are still being installed in a lot of places in The Netherlands, especially in the rural areas. The Vodafone/Ziggo corporation (in the rest of the article will be referred to as 'Ziggo') is a result of several mergers and acquisitions of other cable tv providers and has the largest (coax) cable network. There's also T-Mobile, who is competing with KPN fibre, and is especially active in the bigger Dutch cities. Multiple smaller local networks and local fibre cooperations play a role only regionally. Thus: KPN, T-Mobile and Ziggo rule the market. Virtual providersPart of the ISPs are virtual providers: they don’t own a network but provide services over the open KPN DSL or fibre network. In March 2020, it has been decided that Ziggo is allowed to keep their cable network closed, so (unfortunately) there is no competition on the cable network3. Types of connectionsThere's three types of connections in The Netherlands:
Read more about the different connections Most households have both a DSL connection and a cable connection. Over 50% of Dutch households have a fibre connection in their home. KPN and T-Mobile have started to invest in new fibre networks all over The Netherlands, resulting in more and more places getting access to high speeds. According to Stratix, an independent research bureau, 85 - 90% of rural areas are connected to fibre in 20214. Ziggo on the other hand prefers to invest in their existing cable network. Even though a lot of households have a connection to fibre, not all of them are actually using these connections. It is expected however that more and more people will use a fibre subscription in the near future. Best internet provider in The NetherlandsWondering what the best ISP is in Holland? Depending on reviews on our website, these internet service providers come out on top: These are the best internet providers in The Netherlands
You're probably thinking: those customer scores don't look too great. Unfortunately, most (moderately) happy customers don't tend to leave a review. Except maybe if they had a once-in-a-lifetime experience with customer service or something like that. That leaves the unhappy few. So we advise to take these numbers with a pinch of salt. Nine out of ten times, the service simply works and won't give you any headaches. Mobile internetThe Netherlands ranks in place 5 of the world when it comes to mobile download speeds5. The fast 4G network makes sure you can download at high speed on your smartphone. 4G availability is over 97% 6. Coverage is excellent compared to other countries, due to the dense population: it’s easier to find a spot without tulips and mills than to visit a place where your phone loses connection. An even faster 5G network is in development and can even be used right now if you have a KPN, Vodafone, T-Mobile or Tele2 network. Take note that it's not yet noticeably faster than a 4G connection. This is because the faster frequency that 5G supports is not yet in use. This will probably be late 2023. You also need a fairly new phone that supports 5G, and is compatible with your mobile provider. In conclusion: you'd better wait if you want a 5G connection. Right now, it's expensive and not really necessary. A fast 4G connection suffices. ProvidersThree providers own a physical mobile network: T-Mobile, KPN and Vodafone (yes, from Vodafone/Ziggo). There are numerous mobile operators that provide services over the networks of the providers mentioned before. As a user, you won’t notice if you’re a customer at a virtual provider or at a provider with its own network. Just a few years ago, Tele2 introduced itself as a new provider with their own network. They entered the market by winning a frequency auction of the government, organized with the intent to introduce a new competitor to the market. In 2017 however, T-Mobile announced that they acquired Tele2. So the mobile market in The Netherlands can be seen as an oligopoly. Roam like at home (EU)With an EU sim, you can call, text and use mobile data like in your home (EU-member) country in every other country in the European Union7. This way, you can use your mobile phone in every other EU country as you would in your home country, without incurring extra charges (so no worries about your bill when you arrive home). This applies not only to calling and texting, but also to the data bundle provided by your domestic mobile operator. Roaming is a good option if you stay in The Netherlands for only a short period of time (and if you’re an EU resident with a SIM from an EU country). However, for longer stays it isn’t a good alternative to a landline connection, because there are a couple of ‘fair use’ caveats to these roaming rules to prevent abuse. Your operator can monitor your roaming use over a four-month period. If you’ve a) spent more time abroad than at home, and b) used more data while roaming than at home, your operator may contact you and ask you to clarify your situation, to which you’ll be given 14 days to respond. If your roaming data consumption continues to exceed your domestic data usage, then your carrier may start applying a surcharge to your roaming consumption. For 2022, the surcharge (excluding VAT) for data is capped at €2 per GB. Please note that Roam like at home does only apply when roaming. For calling someone abroad (in another EU or not-EU country), higher tariffs may be in place. For more information about the Dutch mobile landscape, make sure to read our guide about mobile subscriptions in The Netherlands! Other optionsAre both connecting to a landline and to mobile internet not an option for you? These are alternative ways to access the internet:
Found an open wifi network? Please note that it’s illegal to use someone’s wifi network without permission. This is called ‘computervredebreuk’ and is punishable by law8. However, it is difficult to discover illegal use of unsecured wifi networks & to enforce this law. Things to consider when choosing a landline internet subscription in The NetherlandsContractual obligations (Important!)Are you sure you will stay in The Netherlands (& keep your subscription) for more than a year? Then you might skip reading these tips. Do you intend to stay in the Netherlands for less than a year? Or just not sure if you will stay for a full year? Then please read carefully about some caveats you have to watch out for when choosing a subscription. Duch internet subscriptions are usually for 1 year, sometimes for 2 years, so pay close attention when you close the deal. Only KPN offers monthly terminable contracts. If you end your subscription before the contract term ends you may have to pay a penalty fee. When it comes to subscriptions, Dutch law is generally in favor of the consumers. Companies are required by law (the Dutch “Wet van Dam”) to let you end your subscription with a notice period of one month. By the way, the same goes for all kinds of subscriptions, like subscriptions to magazines & newspapers, TV subscriptions, fitness subscriptions, etc. If you can show your provider that you're emigrating, you can usually cancel your contract without extra costs. But if the provider is active in other countries (like T-Mobile for instance) there is a possibility that you have to take your contract with you. Read more about the terms of cancelling your contract prematurely. Different rules for for-business subscriptionsFor companies, other terms apply. If you sign a subscription as a company, you might get a notice period of three months to a year. This makes it beneficial for subscription companies to allure customers to sign a for-business subscription by stating this subscription might save the customer money. It might be the case that this subscription is a bit cheaper, but it will also bind you to the for-business terms & conditions (including terms like that longer 3 months notice period you likely forgot about when you are about to cancel the contract 2 months in advance). So please watch out to not register the subscription on your company name if there’s no need to. Do you need a Dutch bank account when ordering an internet subscription?Yes, you usually do. If you want to order an internet subscription, you usually need a Dutch bank account. Most providers use iDeal (a Dutch online payment method) for a one-time payment of € 0,01. This way, they can see if your bank account is actually real. Unfortunately, international bank accounts don't work with iDeal. Because of this, you will need a Dutch bank account. We asked various providers how expats can order an internet subscription without having to use a Dutch bank account. These providers offer a solution:
Want to order an internet subscription at T-Mobile? If you don't have a Dutch bank account, you can't order a subscription online, but you can go to a T-Mobile store. Find one near you with this tool. And last but not least: Solcon only needs to know your IBAN-number, you can order your broadband subscription easily online. Do you have other experiences? Please let us know in the comment section below. Read more about ordering Dutch subscriptions without having a Dutch bank account. Speed, intensity of useWhat do you want from your broadband connection? Don’t like to wait? Or just want something for your basic internet browsing needs? Low standard/demands, limited useSituation: does one or more apply to your situation?
If your expectations/standard for your internet connection are low, a simple internet connection will do for you. Don’t bother paying too much for speed you won’t use: choose a simple DSL subscription. 30-40 euro a month, 20-40 Mbps. providers for basic needs Don’t bother choosing a cable or fibre connection. They’re too expensive to justify choosing them. Higher demands/standard, more intensive useSituation: does one or more statements apply to your situation?
Then look for an internet connection with at least 50 Mbps down, 8 Mbps up. Both cable, DSL or fibre will do. providers with higher speeds High standards/demands, intensive useSituation: does one or more apply to your situation?
Are sending large files, uploading videos to YouTube, uploading large sets of photos to your family in your home country something you do on a regular basis? Don’t want to wait? Or don’t want to hear people (your teenage kids?) complaining about the internet connection? Choose a fibre connection if that is available, and if not, a cable connection from 100 Mbps, preferably faster if that's possible. Don’t bother looking at DSL connections, only a small chance there’s a high speed DSL connection available at your address. providers with super speeds Internet speed & the hardware in your homePlease note that internet speed does not only depend on your broadband subscription. If you connect multiple devices, you might need a better router hooked up on the modem that the ISP provides. If you connect your devices over wifi, you might need a more powerful router and/or a range extender for better connectivity on the 2nd (or 3rd) floor (and in spaces that are further away from the main wifi access-point). The recommendations mentioned above depend on the availability of different connections at your address. Please read on to learn more about the different types of connections available in The Netherlands. Types of connectionsTo get access to the internet in your home, you need your home to connect to a physical network that is connected to the world wide web. In The Netherlands we basically have three types of connections for landline broadband internet:
Each connection type has its own advantages & disadvantages, but most of the times these are no deal breakers. Most important to keep in mind: DSL or Digital Subscriber LineA step up from the dial-up connections of yesterday, DSL allows for both phone and internet usage at the same time. A DSL connection uses your local phone line to deliver internet access at speeds as high as 200 Mbps. If the successor of DSL (VDSL) is available at your home, you can get acceptable speeds with DSL. DSL broadband connections tend to be among the cheapest internet connections. DSL has a high coverage: Dutch homes without a DSL connection are scarce. DSL’s main draw is that it is widely available and easily accessible. Keep in mind, however, that unlike cable and fibre-optic connectivity, the actual download speeds for DSL can be slower than the speed advertised by the ISP. Generally, the further you are from your neighbourhood’s network access point, the slower the internet speed. You can easily check the maximum speed via DSL on your address with our postcode check: check your speed Cable internetCable is the most widespread type of connection (almost every Dutch home has a cable connection). Ziggo basically has a monopoly on the Dutch cable market, there are few areas that have a different cable provider. Cable subscriptions in The Netherlands tend to offer higher speeds (speeds average between 30 Mbps and 1.000 Mbps) than DSL & can often get you enough speed for a large household with multiple people watching online movies at the same time. In general upload speed is about 10% of the download speed. So if you’d like to have a higher upload speed via a cable connection, get a subscription with a higher download speed. While cable connectivity is faster and more reliable, its main drawback is that it is more expensive than DSL and may not always be available for you. Even if there is availability, chances are that your choices are restricted to a single provider. Fibre internetIf the fastest speeds possible are a high priority for you, then a fibre-optic connection is the way to go. Tiny glass fibres send and receive data at speeds ranging from 50 Mbps to 1.000 or even 8.000 Mbps, making fibre-optic connections the fastest internet solution out there. This is especially significant when it comes to upload speeds: fibre connections can upload data up to five times faster than both DSL and cable networks. But, why does upload speed matter? A good upload speed is essential for sending large files (like backups to a cloud backup service or large videos to YouTube) or while hosting videoconferences online. 2021 Q3 source So why is fibre internet not the obvious choice for all users? For the simple reason that it requires the presence of fibre-optic cables in your area. Therefore, this option is ruled out if your area doesn’t support the installation of a fibre-optic connection. Chances are that it’s not possible for you to get a fibre internet subscription. Also consider that a fibre subscription is often a bit more expensive than DSL. PriceDo you want to make every penny count? T-Mobile, Youfone, Online & Budget Alles-in-1 are amongst the cheapest internet providers in The Netherlands (you can get a subscription with them for as low as € 31 a month). But please don’t blame us if the speed of this cheap connection isn’t enough for your Netflix-binge-watching-needs….. Dutch insiders tip: get started really fastIn a hurry to get your internet connection activated within days? Choose an internet subscription from Ziggo (or one of the other cable internet providers like Delta in the Zeeland province). Here’s why: in contrast to fibre and DSL connections, the signal on the cable is always on/active. So the moment you receive your modem from the cable ISP, you can start using the connection. Most of the time, Ziggo provides you with the modem within days after you signed your cable subscription at the Ziggo website. Combining subscriptions to get a discountWant to close your utility contracts like a Dutchman? Then you have to go the extra mile to get extra discount: combine several utility subscriptions to get extra benefits and discounts. If you speak Dutch: not a big problem. But if Dutch isn’t your native language, then this might be an extra hassle. The options are as follows: combine two, three or even four of these subscriptions to get extra benefits:
The benefits are subject to change, but expect to see benefits like:
Also: some people see it as a benefit to have just one supplier for all their utility subscriptions needs. Use our 'Additional bundle discount' filter on our Compare Broadband page to find out which providers offer this. Other factors to considerDoes the customer service speak English?Most of of them do. Focussing too much on this can make your subscription more expensive. It’s always handy to ask for help from someone who speaks Dutch. The people of Prijsvergelijken are also willing to help you find the right contract. Service you can count onAs a foreigner, it’s difficult enough deciding on which ISP to sign up with. It goes without saying that if you’re ever in need of technical assistance, it’ll make a huge difference if your ISPs customer service is easy to deal with. Your experience may vary, of course; there’s no company on Earth that can reliably guarantee customer satisfaction for every interaction. However, according to Consumentenbond, a consumer protection non-profit organisation, a survey of 11,000 consumers found Freedom Internet to have the best customer service in the first quarter of 20229. Ziggo also gets a honourable mention for having been ranked the best ISP for the last eleven(!) consecutive years by Tweakers.net, the most popular tech news and reviews site in the country. If you’re technologically challenged or simply want the reassurance of helpful assistance when it’s needed, these are good options to consider. Wifi hotspotsZiggo, KPN and DELTA offers wifi hotspots. Stuff you are safe to ignoreStability of the internet connectionInternet connections are stable among all ISPs. Outages in service are rare. Small print in your contractThe law against malicious companies protects Dutch consumers very well. How to cancel your internet contract before it finishesIt happens to the best of us: you thought you’d be in The Netherlands for at least a year, only to regretfully realize at some point that your stay is going to be shorter than intended after all. Or perhaps you signed up for a subscription during a promotional period, which came with certain conditions, such as longer contract duration than you realized. Unfortunately, it’s too late: you’re already saddled with a contract with your ISP, and breaking that contract earlier than you signed up for comes at a penalty. Usually, if you want to end your contract before it expires, you’ll have to make an upfront payment for its remainder. For example, if your contract is for a year and you want to terminate it after seven months, you’ll need to pay for the remaining five months immediately. The exception to this rule, however, is if you’re permanently relocating to a country where your ISP can’t co-host your package. We reached out to the major providers in The Netherlands - KPN, Ziggo, and T-Mobile - and found that in case of this specific situation, all providers except T-Mobile will cancel your contract for free. T-Mobile charges 50% of your remaining subscription fees instead. Also: because T-Mobile is globally active, they may force you to take the contract with you if that's a possibility10. Here’s how to go about canceling your contract.
Depending on your ISP, you may need to provide the following:
The following process that we confirmed with KPN’s customer care department is an example of the steps you need to follow. Step 1: Go to your local gemeente or stadhuis (town or city hall) to officially deregister your address in Holland and declare that you’re leaving the country permanently. Get the confirmation in hard copy. Step 2: Obtain an official document -- such as a job contract or an admission letter from a university -- showing that you’re moving to a country where KPN is unable to provide service. Step 3: Write an email to , stating your intent to end your contract early, and why. Attach digital copies of #1 and #2, and include your KPN customer number, your address, and contact details. Step 4: After receiving your email, KPN customer service will call you to verify that the details are accurate, and thereafter, cancel your contract for free. Apart from a few minor differences, this process is similar for all the ISPs that we contacted. We recommend checking with your provider to clarify whether you’re eligible to cancel your contract for free, and what the process will be for yourself. Sources1. http://www.speedtest.net/global-index 2. https://en.wikipedia.org/wiki/Net_neutrality_in_the_European_Union 3. https://www.acm.nl/nl/publicaties/hoogste-rechter-vernietigt-besluit-acm-over-openstellen-netwerken-kpn-en-vodafoneziggo (Dutch) 4. https://www.stratix.nl/herstart-glasvezel-uitrol-werpt-in-2020-vruchten-af/ (Dutch) 5. https://www.speedtest.net/global-index 6. https://www.opensignal.com/reports/2022/03/netherlands/mobile-network-experience 7. https://europa.eu/youreurope/citizens/consumers/internet-telecoms/mobile-roaming-costs/index_en.htm 8. http://wetten.overheid.nl/BWBR0019934/2007-09-01 9. https://www.consumentenbond.nl/internet/beste 10. https://community.t-mobile.nl/beeindigen-en-annuleren-428/termination-of-contract-325604 Why is Fibre optic Not in my area?Your property is too far from the nearest street cabinet to run cabling to it. Fibre broadband is popular in your area. The nearest cabinet can't accommodate a new connection. Your property is old and the wiring can't support the high speeds that fibre broadband offers.
How do I find out if fiber is available in my area?The best way to find out is to contact your local internet service provider (ISP). To see if your ISP offers fiber internet, check their website or call them. They should be able to tell you what type of internet plans are available in your area.
How long does it take to install fiber in a neighborhood?Fiber Line Installation
This typically takes 5-7 working days. During this time, you may see crews feeding the fiber through the conduit from the street to your home.
Is fiberCoaxial (traditional "cable") and fiber-optic lines are less accessible in rural areas as the cost of installing lines is often much more than the provider will get in return.
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When will fiber optic internet be available in my area
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