What is subscriber id on insurance card anthem blue cross

Your Blue Cross member ID card includes important information about your plan.

You’ll receive an ID card for you and each covered family member within a few weeks after your plan takes effect. Here’s why you need it, how to use it and what to do if you lose it. For additional or replacement ID cards, sign in or create your member account after you receive your initial card.

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Why you need an ID card

Your ID card contains important details about your plan and coverage. It also lets in-network providers know where to send your claim so you don’t have to.

How to use your Blue Cross or Blue Plus ID card

Bring your Blue Cross or Blue Plus ID card whenever you visit a doctor or pharmacy or other medical provider. Your member ID card provides the following information to your provider:

• Your name and member identification number (and a group number, if applicable)
• The name of your plan
• Your copay amount when you go to the doctor or emergency room (if applicable)
• Your deductible and out-of-pocket maximum (if applicable) 
• Information for your pharmacist about prescriptions
• Instructions for providers or pharmacists for how to submit a claim
• Customer service phone numbers for you and your providers

What to do if you lose your ID card

If your original ID card becomes lost or damaged, you can download replacement ID cards from the Blue Cross member website or see and send copies of your card(s) from the Blue Cross mobile app.

More about using your health plan

Dependents on your health insurance Q&A
See your Blue Cross claims
Paying your premium online
How to read an EOB

Questions?

If you have questions about using your ID card, call the customer service number on the back of your ID card. Or visit a Blue Cross center.

If you have not received your member ID card in the mail yet, you can still access your subscriber ID and your benefits.

In order to do so, you must register for Blue Connect online. Once you log into Blue Connect, you can find your subscriber ID. 

Here’s how to register for Blue Connect without your member ID card.

1. Go to https://www.bcbsnc.com/members/public/register/ to begin the registration process.

2. Answer the prompts. The first prompt asks if you are registering yourself or a child under age 13. The second prompt asks which type of policy you have. The third prompt asks you if you have a subscriber ID. Answer “No.” (See image below)

3. Follow the instructions to finish the registration process via phone. 

4. Once you are registered and logged into Blue Connect, you can find your subscriber ID by clicking “Get Your ID Card” on the landing page. Or you can visit the homepage and then click “Profile.” Here you will see your plan and subscriber ID.

5. If you still need assistance, you can call Web Support at 1-888-705-7050 or email us. Please note that call times are higher than usual at the moment. 

Charlene Macielag

Charlene Macielag is a Communications Specialist at Blue Cross NC with a passion for social media marketing and storytelling.

Your member ID number identifies you as a covered member of Blue Cross and Blue Shield of Montana. It’s very important because it is how you access your benefits when you need care, much like a credit card lets you use your credit account to make purchases. Your member ID number connects you to your information in our systems, and is what providers use to make sure you are covered for a treatment or medicine when you seek care.

 Where can you find your member ID number?
You can find your member ID number on your member ID card, which you should get in the mail soon after you sign up for one of our plans. If you are a current member and your plan doesn’t change, you may not get a new card. The card you have will still work.

If you are in a plan through your job or another group, it will also be listed on your card.

The sample card below shows where you might find your member ID number and your group number. Keep in mind that this is only a sample card, and your card may look different.

Your member ID number will also be listed on your welcome letter. If you haven’t received your ID card yet, you can use the ID number and group number from your welcome letter to log into Blue Access for MembersSM (BAMSM) to access your digital ID card or print a temporary ID card.

How will you use your member ID number?
It’s important to take your member ID card with you when you seek care, so that your doctor has your insurance information. Without it, you may be billed wrongly for treatment or services. Your member ID card is also needed at the pharmacy to make sure your prescription is covered by your plan.

You will also need to know your ID number when you call Customer Service or pay your bill.

Your ID number is also the key that gets you into Blue Access for Members, your online resource for managing your health care coverage. There you can:

• Check claims status and review Explanation of Benefits statements
• Find a doctor, hospital, dentist or vision provider using Provider Finder®
• Find a pharmacy and see a list of the drugs covered by your plan
• Learn health facts about illnesses and diseases

If you are already a member and haven’t signed up for Blue Access for Members, sign up today.

Will your ID number ever change?
In some cases your ID number may change, such as if you switch health insurance plans during open enrollment. Your number should stay the same if your plan doesn’t change. If you are unsure of whether your ID number has changed, call Customer Service at the number listed on your ID card.

Originally published 8/18//2015; Revised 2018, 2019, 2020, 2022

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