Message Blocking lets you block unwanted messages to and from your phone. Show
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Manage Message BlockingPrimary Account Holders can turn Message Blocking on or off on T-Mobile.com or through the T-Mobile app. You'll find the Message Blocking options near the bottom of the Blocking page that we link to directly below. Set blocking options More about Message BlockingMessaging Blocking is meant only to block messages, not to prevent overages. With Message Blocking, you can:
Messages not blocked with Message Blocking
Report spam text messagesTo report spam text messages, review the Text message spam page for details. Commercial Messages
Block unwanted messagesIf you feel you’re receiving messages from a business without your consent, here are the steps you can take to block specific numbers.
Block messages from a specific numberTo block messages from a specific number, add Family Allowances to your account. Family Allowances lets you to manage allowed numbers, minutes, messages, and downloads for all lines on your account. Message Blocking Active error messageIf you see a Message Blocking Active error when messaging, see Messaging and Email troubleshooting. Questions?Why did I receive a text saying I’m not getting important messages? We noticed there’s a setting on your account which blocks all commercial SMS messages. These messages include communications like one-time PINs, security codes, promotional codes, appointment reminders, fraud alerts and more. We sent you a text to let you know we’ve removed this block so you can receive these important messages. I’m getting a lot of these messages, and I don’t want to block these messages one at a time. Can’t I just block them all? What’s the risk if I do? In order to ensure you receive important messages—including communications like one-time PINs, security codes, promotional codes, appointment reminders, fraud alerts and more—we do not recommend blocking all messages. You can reply to any unwanted messages with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. If unwanted messages continue, forward the message to 7726 (SPAM). I’m not receiving security code texts from my bank. What’s the deal? If you are not receiving important messages, a block may be be enabled on the number(s) that the specific business uses. Please contact customer Care to check whether a block was applied to your account. Text messages are a crucial component of communication when it comes to mobile phones. Text messages work in the same way as other messaging apps like WhatsApp or Messenger. The only difference is that you need an active internet connection in Whatsapp and Messenger. And in the case of messaging, you need an active working sim and phone number. But, nowadays, many users are facing an error message after sending a text message saying “Unable to send message – Message Blocking is active.” Many mobile phone users including iPhones and android are experiencing this error message. If you are also facing such an error, you are in the right place. In this article, we’ll explain the error message “Unable to send message – Message Blocking is active” and how to fix it. What Causes the “Message Blocking is Active” Error?The main reason behind the error message is that either you have blocked the recipient to whom you are sending the message or you are blocked by them. If you are sure that the above two situations are not possible, then there are some other common reasons behind this error message. Some of them are listed below.
How to Fix the “Message Blocking is Active” Error?Now that we have discussed the common reasons behind this error message, let’s move on to the solutions. Here are some solutions which you can perform to fix the error. Keep in mind that you have to try all of them and see which one works out for you. 1. Check Your Block ListThere may a possibility that you have mistakenly blocked the recipient to whom you are trying to send the message. You might double-check by seeing whether they’re on your blocklist or not. If you suspect that the recipient has blocked you, it’s a good idea to ask them directly. Here’s how to check whether you have blocked them or not. On Android On iPhone 2. Allow Premium SMS AccessThe feature to block messages is an in-built feature on most Samsung and other Android phones. In rare cases, this function may provide difficulties and generate an error message. To be on the safe side, it’s recommended that you turn on Premium SMS on your devices. Here’s how you can do the same. After making the changes check to see if the problem still persists. 3. Check Your Sim CardWhen your phone number or SIM card is inactive or disabled, you may see the error message “Message Blocking is active.” Try calling a number to check whether your sim card is active and working properly. You should contact your service provider if you are unable to make calls or the dial tone indicates that your number has been disabled or is otherwise not in service. 4. Flight ModeSometimes simple methods can work most efficiently. If you are not able to send text messages to your friends or relative, try enabling the Flight Mode for 30 seconds and then disabling it again. This will reset any network issue. Try this and check if the error is persisting or not. 5. Contact Service CentreIf the above fixes don’t work out for you, you need to take your device to the service centre. Don’t interfere with the settings anymore as this may make the situation worse. Let the experts handle the case. These are all the methods you can try to fix the error of “Message Blocking is Active”. Screenshots are attached for your reference. In case of any doubt, do let us know in the comment section below. |