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Convenience. Security. Choice.

Online Banking is one of the easiest, fastest and most convenient ways to manage your personal accounts, and it's free! Enroll in Online Banking and you'll also be eligible to activate Mobile and Text Banking and  receive account statements online! 

Overview

With Online Banking, you can check balances, view statements, transfer funds and pay your bills online, anytime, anywhere. Set up account alerts, order checks, activate Mobile Banking and more, all in a secure, web-based environment. Choose Read More for details about these features.

READ MOREWe've Got Answers

Have questions about signing in? Want to learn how to make a payment or create alerts within Online Banking? Click Read More for answers to common questions, or download our Quick Start Guides to learn how to perform key tasks within the system.

Read More

Quick Start Guides:

Basic Function Guide

Login Guide

You'll have access to a detailed Help resource once you're enrolled, too.

Have questions? Call our Customer Service line at 1.800.205.3464. Or, if you're a business client, learn about Business Online Banking instead.

Online Banking Terms and Conditions

How do I sign in to other online services, like my credit card or 401k account?

• From firstmerchants.com, simply select the correct service from the signin box’s dropdown menu. You’ll be taken to that service’s signin page to begin the login process.

Do you wish to leave the First Merchants website? By clicking Continue, you will be leaving firstmerchants.com and be taken to another website where the privacy and security policies may differ from our site.

First Merchants provides third party links for your convenience. First Merchants is not responsible for the products, services, content, privacy policy, and security policy on third party websites. You can click Cancel now to stay on the current page.

• 8/29/2022

  Login to First Merchants system

  You may begin logging into the First Merchants system.

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  8/29/2022

  Trouble Logging into Online Banking?

  If you are having trouble logging into the First Merchants Online Banking system please reach out to our Customer Service at 1.800.205.3464

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  9/5/2022

  Enroll in eBills

  E-bills within Bill Pay: Beginning September 5, re-enroll for e-bills within the First Merchants Bill Pay system.

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• 8/29/2022

  Login to First Merchants system

  You may begin logging into the First Merchants system.

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  8/29/2022

  Trouble Logging into Business Online Banking?

  If you are having trouble logging into the First Merchants Online Banking system please reach out to our Customer Service at 1.800.205.3464

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Personal Online Banking

Login

If you're an active Level One Bank Online Banking customer, your online banking will automatically migrate to First Merchants Online Banking the weekend of August 26. Your current Level One Bank Online Banking Username/Login ID will be your ‘Login ID’ on the First Merchants system unless otherwise communicated to you. Your Login ID is case sensitive, so please be sure to enter it correctly.

Personal Online Banking Login

• Access First Merchants Online Banking, beginning Monday, August 29.
• Follow the login instructions provided in your email using the "Sign In To Online Services" box in the upper left corner of the page.
• To log in, you will need your Login ID and Password.

Verification

• Once you have entered your Login ID you will see security options displayed. The new system has enhanced security and utilizes a security code through either an automated phone call or a text message to your mobile phone. Click on the 'Continue with Security Code' box and a window will display the phone numbers we have on file for you and prompt you to choose a verification method. Once you have completed your verification, you will enter your temporary password and be prompted to change your password to one that you create. If you have questions please contact Customer Service at 1.800.205.3464.

Phone Call Verification

• If you would like an automated phone call to one of your phone numbers on record, select the phone number and hit continue.
• You will receive a phone call that will prompt you to enter the code displayed on your computer screen using your phone. Click 'Phone Call Complete' on your computer when finished.

Text Message Verification

• If you prefer to receive a Text Message, simply select “Send a text message to a mobile phone on record” and select Continue. You will be prompted to enter your mobile phone number. Please note – only phone numbers that we have on file (and that were displayed on the previous screen) are eligible to receive text messages. After hitting “Send Text Message”, follow the prompts and enter the text code on your computer.

Your New Password

• You will receive a new, temporary password via email. Use this password during your first login toFirst Merchants Online Banking. Your password is case sensitive so please be sure to enter it correctly.
• During your first login, you will be prompted to change your password. First Merchants passwords do not expire.
• If you have trouble logging in, please  check out our troubleshooting guide or contact Customer Service at 1.800.205.3464.

Some important things to note about the transition to First Merchants Online Banking:

• Account transaction history: Your Level One Bank transaction history through August 26 will not be available in First Merchants Online Banking.
• Alerts and account nicknames: Please make a note of any alerts or nicknames you have set up in Level One Bank system, so you can re-enter them beginning Monday, August 29.
• Online Banking Bill Payment: Payees and payments will be transitioned to First Merchants Bill Pay and processed as scheduled.
• E-bills within Bill Pay: Beginning September 6, re-enroll for e-bills within the First Merchants Bill Pay system.
• eStatements: Online banking users will not need to re-enroll for eStatements. If you were enrolled in eStatements at Level One Bank, you will automatically be enrolled on the First Merchants Bank eStatements system.

How do I check my First Merchants Bank balance?

How to set up Online Banking with first Merchant?

Does First Merchants Bank have an app?

Is First Merchants Bank a good bank?