iPhone Tricks > How To Show Last updated on April 27th, 2020 at 06:36 pm Posted in How To by Vlad on August 5, 2019 iPhone XR with black screen issue. This post is generated by a recent event that occurred to one of our iPhone models.The XR stopped working all of a sudden and displayed a black screen as if the device shutdown out of the blue. The iPhone XR did not react to the Raise to Wake gesture, to Side Button presses, nor to any other taps on the screen. I have to mention that the battery levels were high (around 80%) before this happened. The iPhone seemed turned off, and I started considering a shortcut in the battery because it seemed totally dead, as if I was holding a brick in my hand. However, I found out later that it wasn’t the case because I left it to rest for a while and when I picked it up to see if it got resurrected, the brick was warm which means that some kind of loop was definitely ongoing in the background. This made me apply a few tips to see if I can bring back the iPhone XR to normal working conditions. Important: Please apply the following tips only to an iPhone that hasn’t suffered from any liquid or mechanical shock damage. All tips are intended to fix an iOS device that has firmware bug or any other software glitch. Hardware problems require a visit to a smartphone service shop! How To Troubleshoot iPhone XR With Black Screen1. Power Source -> Connect iPhone to computer via Lightning cable. -> Press and quickly release the Volume Up button -> Press and quickly release the Volume Down button -> Press & hold the Side button until the Apple logo appears. If the apple logo is on your screen, you can release and allow the iPhone XR to boot up normally. If the screen gets black again, repeat the procedure and hold the Side button pressed even after the Apple logo appears on the screen to enter the Recovery Mode. -> Release the Side button only when you see the Connect to iTunes logo on the screen. -> Perform the restore. Data on your iPhone will be whipped out and your most recent backup will be used for restoring. If you don’t have a backup the iPhone will be set up as new! How I Recovered My iPhone XR From The Black Screen Of DeathSolution: This time I pressed the Side Button together with the Volume Up button. Although the display remained black and there was still no “slide to power off” option, I performed the slide as if it was there. I waited for a couple of seconds then pressed and held the Side Button and miraculously the Apple logo appeared and the iPhone XR booted up normally! Battery percentage levels where at 56% down from +80% in only one hour of black screen! Tip: The first thing that I did was to update from iOS 12.3.1 to the latest software update available at the moment, iOS 12.4! Prevention Against iPhone XR Black Screen IssueThe most important thing that you can do in order to keep your iPhone away from shutting down suddenly or becoming unresponsive is to keep the iOS version up to date, especially if you own a new model! Related: You can also get a black screen in the iPhone Camera app. Learn how to fix it! What do you do when your iPhone screen goes black but still works?If your screen is black or frozen. Press and quickly release the volume up button.. Press and quickly release the volume down button.. Press and hold the side button until you see the Apple logo.. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone.. |