In order to save and print iPhone text messages as a PDF you need to back up your iPhone or iPad on your computer. Show
There are two different ways to back up your device on your Mac or Windows computer:
Below are specific instructions for both of these back up options. iTunes/ Finder BackupsTo back up your iPhone or iPad, connect your phone to your Mac or PC using the USB Lightning cable provided and open iTunes.
After backing up your phone, you will then be able to use Decipher Tools software to save your text messages, voicemails, and other iOS data from your iPhone to your computer. You can make a backup of your iPhone, iPad, or iPod Touch on any computer using iTunes. If you use iTunes' syncing features, the computer does not need to be the computer that you sync with. Step 1: Bring Up the "Summary" Page for your iPhone, iPad, or iPod Touch in iTunesWhen your iOS device is plugged into your computer, you should see a device icon in the upper-left section of the iTunes window. Clicking on that device icon will bring you to the summary page for that iOS device (iPhone, iPad, or iPod Touch) or bring up a menu of multiple devices for you to select from.
If you don't see that iPhone button in iTunes:
Step 2: Press the Back Up Now ButtonIn the "Backups" section of the summary page, press the "Backup Up Now" button. This will backup to your computer regardless of your iCloud settings on the left. Our Decipher Tools software can read from both non-encrypted and encrypted backups (assuming you know the password!) so you can leave the encryption checkbox set however you like.
Note: Since iTunes 11 was released, many people see a screen that gives the option "Restore from Backup" or "Setup as New" when plugging in their iPhone for the first time. You want to choose the option "Setup as New." Even though this sounds like it might wipe the phone, it does not — it just sets up the phone as a "new" device in the list of devices that iTunes tracks. This should only happen the first time for each iOS device you plug in to the computer. macOS Monterey, Big Sur, and Catalina - How to back up your iPhone or iPad via the FinderFor Mac users running macOS Monterey, Big Sur, or Catalina, iTunes is no longer needed and you can backup your iPhone, iPad, or iPod Touch device via the Finder.
Here's a helpful screenshot for reference:
Custom "Text Only" Backup OptionWhen you use the custom "Text Only" back up option within Decipher TextMessage, this feature will conveniently back up only the files relevant to your text messages. This backup option is useful if you don't have enough room on your computer to make a back up of your entire iOS device.
Instructions to make a "Text Only" backup within Decipher TextMessage
Still having troubles backing up your iPhone on your computer?If you
have tried the options above and you are unable to backup your iPhone, contact us a via our support email and we'll reply back and help! References:
How do I backup my entire iPhone to my computer?Back up iPhone using your Windows PC
Connect iPhone and your computer with a cable. In the iTunes app on your PC, click the iPhone button near the top left of the iTunes window. Click Summary. Click Back Up Now (below Backups).
Why can't I backup my iPhone on iTunes?If you use a Windows PC and iTunes won't respond or your backup never finishes, you might need to update, change, disable, or uninstall your security software. If you own more than one computer, try to make a backup on your other Mac or PC. Or, use iCloud to back up your device and restore from your iCloud backup.
Why do I have to backup my iPhone to iTunes?If you back up your iPhone, iPad, or iPod touch, you'll have a copy of your information to use in case your device is ever replaced, lost, or damaged.
Where is my iPhone back up on iTunes?Open iTunes. Click your device. Choose Preferences, then click Devices. From here, right-click on the backup that you want, then choose Show in Finder, or select Delete or Archive.
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