Department of defense finance and accounting phone number

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For information and answers regarding your specific situation, please contact DFAS Customer Service at 1-888-332-7411 or by clicking here.

For questions about the Web site or for general questions about military compensation click here.

The Defense Finance and Accounting Service (DFAS) operates the Defense Retiree and Annuitant Pay System (DRAS). The DRAS replaced the former systems performing military and annuitant pay processing through the Department of Defense. The system is a standard combined system. It uses advanced data processing techniques and telecommunications capabilities.

The simplest and quickest way to manage your retirement account is through myPay , DFAS's online account management system. For any questions or concerns regarding myPay , call 888-332-7411 (option 5) for a customer service representative.

Army, Air Force, Navy and Marine Corps - Defense Finance and Accounting Service

Defense Finance and Accounting Service
U.S. Military Retired Pay
8899 East 56th Street
Indianapolis, IN 46249-1200

Phone

Customer Service Representatives are available Monday through Friday, from 8 a.m. to 5 p.m. Eastern Time.

Toll-free: 800-321-1080 (option 1)
DSN: 580-5955 

Coast Guard

Commanding Officer (RAS)
U.S. Coast Guard Pay and Personnel Center
444 S.E. Quincy St.
Topeka, KS 66683-3591
Telephone: 800-772-8724

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DFAS remains operational and will continue our mission to ensure scheduled payments are made timely. We understand the importance of the payments and services we provide and ask that you continue to utilize our electronic and phone self-service options and information available on DFAS.mil, AskDFAS, myPay, and YouTube.com/DFAS whenever possible.

Customer Service Information

How can we help you?

Below are some of the most common links to questions we receive, click inside the box to be redirected to the relevant page for the information.

For relevant information on specific pay areas, select one of the links below. The links will take you to the home page for these pay areas.

New  Air Force, Space Force, Air Force Reserve and Air National Guard Customer Contact Number
Air Force, Space Force, Air Force Reserve and Air National Actively serving members of the Air Force, Space Force, Air National Guard and Air Force Reserve can now contact the Total Force Service Center (TFSC) for 24/7 support for Military Pay via phone at 1-800-525-0102 or submit a MyPers ticket.  Services include inquiries related to military pay benefits, entitlements, and Secondary Dependency claims.  Additionally, all actively serving, and separated or retired members can call the TFSC to request a W-2 reissue from 2019 to present.

If you need further help, you can either use the phone numbers on these pages or the numbers below for assistance.

                               

                                

Customer Service

Civilian employees, Contractor & Vendor questions - Please use the links above to be directed to your pages

Overseas Users:

Overseas DSN users can now dial US toll-free numbers by simply dialing 94 + the 10-digit toll-free number. For more information, check out this DISA tutorial.

Federal Relay TTY

Toll-free and toll access numbers for the Federal Relay are:

• (800) 877-8339 TTY / ASCII (American Standard Code for Information Interchange) – Allows TTY users to type their conversation
• (877) 877-6280 VCO (Voice Carry Over) – Allows users to voice their conversation
• (877) 877-8982 Speech-to-Speech – Allows people with Speech Disabilities to re-voice their conversation
• (800) 845-6136 Spanish – Allows Spanish-speaking callers type and receive their conversation in Spanish with no translation services
• (888) 474-8983 Spanish to English – Allows callers to type in English or Spanish and receive translation services from Spanish to English or English to Spanish
• (866) 377-8642 Voice – Allows hearing callers to connect with a communication assistant to type their conversation to their caller. Allows an international call to connect with a CA to place a call within the U.S.
• (800) 877-0996 Customer Service (Voice, TTY, ASCII and Spanish) – Allows callers to connect with Customer Service

Customer Experience Team
Learn more about our Customer Experience Team and how they are helping to improve your experience with DFAS

Page updated October 7, 2022

How do I contact DFAS by phone?

How do I contact the Defense Finance and Accounting Service?

How do I contact DFAS myPay?

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