Updated November 10, 2022 – Below you will find the key information you need as an Ulta Mastercard or store credit card holder to access your account online, make payments, and reach customer service for further assistance. The Ulta credit cards are issued by Comenity Capital Bank, and Comenity is who you will deal with in order to make a payment or get customer service help. Show Online Account Access
Customer Service – Help & Pay By Phone
Credit Card Payment AddressUlta Credit Card 20% off your first purchase at Ulta Beauty, plus 500 points for spending $500 outside of Ulta Beauty in the first 90 days. If you're a frequent Ulta customer, getting an Ulta Store Card could definitely be a good idea. But the Ulta Credit Card isn't so great for other purchases. So it's best to use a different rewards card for non-Ulta spending. 5 1 View more answers Lashawn Report Abuse 5 Star Rating Verified CustomerGreat company will work with you with no issues or problems. Representative very nice we’ll help to get everything settled nothing but great experience with this company show more show less Comment 0 0 larryikeandy Report Abuse 1 Star Rating This is a horrible Credit card company, if you can avoid please do, they charge you interest on late fees even when you paid what you owe without notifying you of your bal and the last time to reported my account to the credit bureau was in June, 2022 living my credit history with a bal of $290 that has been paid off in July. AVOID THEM IF YOU CAN show more show less Comment 0 0 Michelle Report Abuse 3 Star Rating Verified CustomerSince Bread has bought Comenity they aren’t reporting each month & it’s affecting credit scores. I have multiple cards with them. It’s extremely upsetting. It’s not been updated since June 2022. show more show less Comment 0 0 boiechkosolomiia Report Abuse 1 Star Rating NEVER get this card!!!!! I paid the full amount on October 3rd and today November 9th I got a call saying my payment is late and now I have to pay $79 BUT I HAVEN'T USED THIS CARD SINCE OCTOBER! My balance was $0. show more show less Comment 0 0 roxlittle1602 Report Abuse 5 Star Rating Verified CustomerAlthough this credit card has a high interest rate, I am able to use it at other stores. This convenience has come in handy at times. As long as you make your payments on time they are qwilling to work with you if a problem arises. show more show less Comment 0 0 Cheryl Report Abuse 1 Star Rating Verified CustomerThey charged 2.00 interest and didn’t alert me - then charged a late fee of 37.00 to my next bill and I didn’t pay late on my bill. show more show less Comment 0 0 Joanna Report Abuse 5 Star Rating Verified CustomerOverall great customer service experience! All the way around. One of the best credit cards to have. Recommend for anyone interested in knowing. show more show less Comment 0 0 Christy Bibb Report Abuse 1 Star Rating I opened this online and was instantly approved and used it with no problem. When my card arrived it was in my old married name from over 7 years ago, which was legally changed then and haven't used since my divorce. Not sure how this happened but when I called to request that it be changed and explained that I didn't enter this last name in application they wanted me to upload a divorce decree when it wasn't my mistake to begin with. Not going to courthouse to request one to jump through hoops to fix an issue they created. Closed account since they couldn't perform a simple task. show more show less Comment 0 0 debrashoff Report Abuse 1 Star Rating Verified CustomerExtremely annoyed with Commenity Bank! I have 2 accounts with them and its 9/14/2022, they have not reported my balance since June 2022. 3 months!!! I have called them 7 times asking for them to report. show more show less Comment 1 0 akbarlifarida123 exactly, i have been having the same issue since June!! They are very irresponsible!! show more show less Comment 0 0 Rosa Report Abuse 1 Star Rating Verified CustomerNever got my card, pay full over the phone and close my account, not worth it I paid in full with my chase debit card not a good experience getting ulta credit card How can I pay my bill for Ulta?How do I make a payment? Pay Online: Visit ulta.com/credit and click on 'Manage Account'. There is no fee to make a payment online. Pay by Phone: Contact Comenity Capital Bank at 866-257-9195, TDD/TTY: 888-819-1918.
Can I pay my Ulta credit card with a debit card?Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
How do I pay my Ulta credit card over the phone?Pay Online: Visit ulta.com/credit and click on 'Manage Account'. There is no fee to make a payment online. Pay by Phone: Contact Comenity Capital Bank at 866-257-9195, TDD/TTY: 888-819-1918. Fees may apply for payments made by phone.
Does Ulta credit card have a grace period?We will not charge you interest on purchases if you pay your entire balance by the due date each month. If you do not, you will not get a grace period on purchases again until you pay the entire balance by the due date for two billing periods in a row.
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