Hello :) Is it the motor that is making a distorted noise? If so, maybe some dust has made its way in. I'm from the UK and we don't have these bissell cleaners, but from a point of view of someone who has actually watched scientific reviews of cleaners like this I 'know' they're pretty bad. This isn't your fault though and I forgive you :) I see the plastic that's coming off. It looks to be part of something to lift the brushroll off the ground when idle? You looked it up anyway so I think it might be that as well. I've seen a series of videos on YouTube of someone who has this series of cleaner but it's not the turbo version and it's in blue, and the motor is very amplified. It started when they were attempting to do a full house clean with it. IS this the sort of sound you're talking about? I'd really love to help but I'm not someone who strips down vacuums or anything so I'm really sorry, anyhow I'm still quite interested :) M aintenance and care Clean and replace rotating floor brush You should check your cleaner's rotating floor brush and drive belt regularly for wear or damage. You should also clean the brush and brush ends by removing string, hair and carpet fibers. These can wrap around the brush and hamper its ability to effectively clean your carpet. Also, remove any debris that has accumulated under the brush cover. 1. Turn off vacuum and unplug from electrical outlet. 2. Place vacuum upside down with brush roll facing upwards. 3. Remove five screws as shown with a small Phillips screwdriver. 4 Lift off brush cover. 5. Grasp floor brush at both ends and lift out. 6. Clean strings, hair and other debris from floor brush, motor pulley, and drive belt. 7. Check floor brush for worn areas and replace if needed. 8. Check air passageway for obstructions. Remove debris from this area. 9. When finished cleaning, reposition floor brush and drive belt. Then replace the brush cover and five screws. 10. Turn floor brush by hand several times in the direction of the motor pulley. If properly installed, drive belt will align itself on floor brush. w w w . b i s s e l l . c o m 3. Five Screws 5. 9. 8 0 0 . 2 3 7 . 7 6 9 1 4. Motor Pulley 8. Air Passageway 11 EZ SAVINGS : Extra 10% OFF on Bags, Belts & Filters on Orders over $45. Use Coupon SAVE10 excludes vacuums, motors, Dyson, Shark, Cirrus How to install a roller lifter asked by Lisa on October 2, 2022 Answer hereSign up or Log in to answer this question or post comments. Here is a YouTube tutorial https://youtu.be/Aetwk9RW9hU G G answered on October 9, 2021 My spring popped off of my 2690. Dorinda Wheeler answered on June 1, 2021 Here is a YouTube tutorial https://youtu.be/Aetwk9RW9hU G G said on October 2, 2022
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