Anthem blue cross blue shield of georgia phone number

Provider Services

If you have questions or need assistance, please contact your Provider Relations representative or contact Provider Services:

If you have questions:


Phone:

1-844-396-2330

Email:

Fraud, Waste and Abuse Referrals

Fraud, waste and abuse referrals can be made through the following avenues:

Medicare/Medicaid Fraud Hotline:

1-866-847-8247

Email us

Compliance and Ethics Hotline:

1-877-660-7890

Member Fraud, Waste and Abuse:

1-800-600-4441

Receive email from Anthem

Anthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.

Email a Provider Experience associate

Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield Healthcare Solutions self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal.

For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days.

Anthem blue cross blue shield of georgia phone number

Provider tools & resources

    • Log in to Availity
    • Learn about Availity
    • Precertification Lookup Tool
    • Precertification Requirements
    • Claims Overview
    • Member Eligibility & Pharmacy Overview
    • Provider Manuals and Guides
    • Referrals
    • Forms
    • Training Academy
    • Pharmacy Information
    • Electronic Data Interchange (EDI)

    Interested in becoming a provider in our network?

    We look forward to working with you to provide quality services to our members.

    Jan 1, 2019 Administrative

    As previously communicated, effective January 1, 2019, Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. (collectively “BCBSGa”) has changed to Anthem Blue Cross and Blue Shield (Anthem), a trusted name that symbolizes quality for millions of consumers across the country.

    While our trade name and logo have changed, almost everything else will stay the same. The trade name and logo change will be a seamless transition for our providers and hospitals as there will be no change to benefits or provider networks. You will continue to use the same provider IDs, contacts and claims filing processes you’re familiar with. Our members will continue to use the same doctors and hospitals and have access to the same programs and services.

    Starting today, you’ll find us on the web at anthem.com. We’ve given more than 80 years of dedicated service to our Georgia members. That’s not going to change. In 2019, we’ll carry on that same proud legacy ─ except we’ll do it as Anthem Blue Cross and Blue Shield.


    Featured In:
    January 2019 Anthem Provider Newsletter - Georgia

    Individual Open Enrollment for 2023 is underway. More people than ever before qualify for financial help to lower the cost of health coverage. Explore options today.

    Our Plans

    Individual & Family Plans

    We offer affordable health, dental, and vision coverage to fit your budget. Plus, you may qualify for financial help to lower your health coverage costs.

    Medicare Plans

    Find a Medicare plan that fits your healthcare needs and your budget. Compare plans available in your area and apply today.

    Medicaid Plans

    We offer low-cost coverage for children, adults, and families who qualify for state-sponsored programs. Explore programs available in your state.

    Small Business Plans

    Our small business plans offer a full range of health insurance options for groups with 2 to 50 or 100 employees, depending on your state.

    Submit & Track Claims

    Quickly and easily submit out-of-network claims online.

    Know Your Benefits

    Review medical and pharmacy benefits for up to three years.

    Make Payments

    Pay outstanding doctor bills and track online or in-person payments. 

    Manage Prescriptions

    Price a medication, find a pharmacy, order auto refills, and more.

    Member ID Card

    Access your member ID card from our website or mobile app. 

    Live Chat

    Start a Live Chat with one of our knowledgeable representatives.

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    What is the provider phone number for Anthem BCBS of Georgia?

    If you have questions about this form or need additional assistance, contact Provider Services at (844) 396-2330 or contact your local Provider Experience Consultant.

    Is Anthem the same as Blue Cross Blue Shield in Georgia?

    (collectively “BCBSGa”) has changed to Anthem Blue Cross and Blue Shield (Anthem), a trusted name that symbolizes quality for millions of consumers across the country. While our trade name and logo have changed, almost everything else will stay the same.

    What is Blue Cross Blue Shield called in Georgia?

    Since 2014, Anthem Blue Cross and Blue Shield of Georgia (Anthem) has provided medical claims administration and medical management services for the State Health Benefit Plan (SHBP).

    What is the customer service number for Blue Shield?

    1 (800) 393-6130Blue Shield of California / Customer servicenull