The well doesn’t go to the thirsty but the food sure comes to the hungry.
The food delivery apps have flipped the switch on how people eat restaurant food. UberEats and DoorDash are two of the most used apps in the USA, constituting 168.9 million users combined on the iOS app store and Google Play Store.
The food delivery industry has grown rapidly after Covid-19, and now, 60% of Americans, once a week, either take out or order food. So we have prepared this bit of information to end the Uber Eats vs DoorDash war for your mind to enjoy the food no matter where it comes from, as both the apps have fascinating ratings of 4.8 stars on the App Store.
The Food delivery market has opened new doors for individuals and groups wanting to join these mainstream delivery apps. With a 300% growth in the online food delivery market, which app is better for you as a business person looking to kickstart your food delivery business? Without wasting time, let’s look at the history, present and functionalities of Uber Eats vs DoorDash.
Meet Uber Eats
Uber Eats was first launched as a part of the original Uber app for taxis. Later, the brand made a standalone app for food delivery in the USA in 2014 as UberFresh but later changed it to Uber Eats.
Users can order food from the app, and individuals looking to become delivery drivers can use the Uber Driver app. Signing up hardly takes 30 minutes, and the approval may take around 7 days. While the customers ordering food get their food around 35 minutes.
So, which is better? DoorDash or UberEats? A bit too early to jump to that conclusion. Let’s first look at the dashing DoorDash.
Meet DoorDash
It’s almost a decade since DoorDash was released in 2013. It is now spread in over 7000 cities. A freelance driver delivers the food once the users order food from the DoorDash app.
Once the dasher signs up (which doesn’t take much time), using all the required documents, it doesn’t take more than a week to know if you have been approved to deliver food. DoorDash asks them to attend an orientation for delivery partners.
DoorDash requires the delivery driver to be 18 at least and, in some cases, 21 if they will be delivered in a city where DoorDash delivers liquor or alcoholic drinks. Once the food is ordered, a dasher takes around 40 minutes to deliver the user’s order.
What intrigues you? Are you curious about or interested in a food delivery business? If so, before feeding others with their desired food. Have a look at this DoorDash business model we have curated for you. It provides all the factors and details you must grasp before going for a full-fledged on-demand food delivery app.
We have well-understood the history and presence of both platforms now. So let’s see who gets more love from the users for their service and comfort.
Which One is the Users’ Favorite?
59% of US consumers ordered meals from DoorDash in May 2022
Bloomberg Second Measure tells us that 59% of US consumers ordered meals from DoorDash in May 2022, while Uber Eats stands in the second spot with 24%
While DoorDash keeps the total value for an order of a single item and the subtotal lower than Uber Eats, the latter gives a 99-cent delivery for some restaurants, which is a big relief for the people ordering food. DoorDash’s 10% service charge adds to the delivery charge, while Uber Eats’ 15% service fee may make a big difference in the sub-total.
In matters of service, delivery timings and offers both stand side-by-side. Thus, it’s no surprise that both food delivery apps have the same rating on the app store and provide time-efficient deliveries to the viewers.
That brings us to the next question: which app is busier between the two?
Uber Eats vs DoorDash: Which Food Delivery App is Busiest of Two?
The platforms’ business depends on the delivery personnel and the individuals ordering the food. When demand is high, many drivers are required to deliver the food. DoorDash has been busier as it also delivers alcoholic drinks in some cities.
Though both platforms pay almost the same per order, DoorDash pays more to the dashers, considering the volume of orders and dashers. While Uber Eats is faster in delivering the food. It is a good time to step in and take advantage and provide the service to a group of people that do love to order food online.
The number of delivery riders and drivers has increased significantly over the past two years. Let’s see what the sign-up process and the requirements for the same looks like.
Signing Up Process – Uber Eats vs DoorDash
While there is not much difference between the signing-up process of the two, DoorDash has a little notch over Uber Eats since it has fewer requirements for drivers. Let us list the process of getting on board with both applications:
Now that the rider has signed up with the platforms, they’ll be ubering over or dashing off to the delivery areas. Let’s see how they start delivering once they are registered with both.
DoorDash vs Uber Eats: How do They Deliver?
The delivery partners for both apps use the respective app for them by both brands. Upon turning on notifications, they see the orders to be accepted. While on your quest to have a food delivery partner app, we can help you with the clone app development of riders’ apps.
- Accepting the Order
When the riders get the notification for an order, they accept it. Then, the app tells them details about the pickup and delivery of the order.
- Order Payment and Delivery
DoorDash sends a Red Card credit card which the dashers will use to pay for the deliveries that require payment. Also, most Dashers prefer to go for the deliveries where they don’t have to pay anything.
Uber Eats doesn’t require riders and drivers to pay for the food. Here, riders simply pick up the food and deliver it where it should be delivered.
For both the platforms, on the way, the riders and drivers need to check off some steps, which may include information about the rider or driver reaching the restaurant to pick up the order, having the order in their hand, and the confirmation of the delivered food.
- Scheduling the Shifts
This feature isn’t available in Uber Eats. DoorDash lets the delivery partner lock in to work in the peak hours before six days, so they get priority in that time frame. Hence, it is worth going for the DoorDash food delivery clone solution as it includes all great features.
Criteria for scheduling shifts include:
- Dasher must have 95% successful deliveries.
- Customer rating > 4.5
- 5 successfully delivered orders before the previous Friday.
Who pays more Uber Eats or DoorDash? – We know this question is doing rounds in your
head.
Both Uber Eats and DoorDash have riders and dashers working for them. But which food delivery app pays best?
The delivery partners’ payscale depends on their capability to earn as much as possible considering their work hours, location and the time of the day they work. The data speaks more clearly about the earnings.
- How much does Uber Eats pay?
About $16.5 per hour.
- How much does DoorDash pay?
About $16.07 per hour.
Uber Eats can earn riders about $41,175 per year, whereas DoorDash can earn them $36,365 per year as a delivery partner.
Now that we know which app can help earn more as a driver, let’s see which app wins the war on generating revenue.
DoorDash Or UberEats – Revenue Wars
Which app earns more? Is Uber Eats better than DoorDash? Let’s glance at both apps’ revenue in the first quarter of 2022:
- Uber Eats Revenue: $8.3 Billion
- DoorDash Revenue: $4.88 Billion
The revenue itself speaks for the opportunities in the food delivery business. Get your food delivery clone app today. After making this much money from the users, how do both apps maintain better relationships with drivers and users? Well, both apps have made themselves easily approachable. This is where the support they provide comes into the picture.
Uber Eats vs DoorDash – Support for the Drivers and Users
Since the drivers don’t work in an enclosed environment with the executives at Uber Eats, it becomes necessary that they get to approach the support team whenever they require.
The customers and riders can reach Uber Eats customer service teams by 5 modes:
- Application
- FAQs page
- Phone
DoorDash has a 24/7 live chat support service that lets the users and riders connect with them anytime to get their queries answered and solve problems.
As an individual looking to start in the food delivery business, it would be advisable to have a customer and rider support team that will stay in touch with these individuals as it is life
Let’s put both applications side by side. To sum up, the comparison.
Parameters | DoorDash | Uber Eats |
| Car Delivery |
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| Driving Documents and Factors to be Fulfilled |
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| Bikes Or Scooters |
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| Background Check |
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| Flexibility For Delivering |
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| Pre-Paid Card | Red Card Credit Card | Not required |
| Stacking Of Deliveries | Possible | Possible |
| Payscale | $16.07 per hour $36,365 per year | $16.5 per hour $41,175 per year |
| iOS App Store Rating | 4.8 Stars from 6.2 million ratings | 4.8 Stars from 14.6 million ratings |
| Revenue in the first quarter of 2022 | $4.88 billion | $8.3 billion |
Finally, Which One is Better?
So, is Uber Eats better than DoorDash or is it the other way round? Well, they are competitors and the comparison is obvious. It entirely depends on your preferences. Both are great and pay well to drivers and riders. But what is in it for you other than ordering food? What food delivery model would work great for you?
At aPurple, we help businesses that look to put their foot in digitalizing their business with the help of mobile applications and software. Get in touch with us to find answers to your clone app queries.
FAQs
When does DoorDash pay?
DoorDash pays its drivers weekly. They use the direct deposit method for payouts on Sunday midnight.
How much does it cost to build an app like UberEats vs Doordash?
It can cost between $30000 to $50000. However, this figure entirely depends on the customizations you wish your app to have. Hence, get in touch with the team at aPurple for more information.
Which is more expensive DoorDash or Uber Eats?
DoorDash tends to charge its users less as compared to Uber Eats.
What are the Common Challenges faced by food delivery service providers?
Many challenges become a hindrance. Like:
- Unstable customer base
- Market prices are unstable
- Food quality can be inconsistent
- Monopoly