Try the following steps if your phone: After each step, restart your phone to see if it fixed the issue. If your phone is frozen with the screen on, hold down the power button for about 30 seconds to restart. Check for Android updates Important: Settings can vary by phone. For more info, contact your device manufacturer.Restart your phone
Troubleshoot
your phone
Check storage & clear space
On most phones, you can check how much storage you have available in the Settings app. Settings can vary by phone. For more info, contact your device manufacturer.
Your phone can start having issues when less than 10% of storage is free. If you're running low on storage, learn how to free up space.
Troubleshoot apps on your phone
Check for app updates
- Open the Google Play Store app .
- At the top right, tap the profile icon.
- Tap Manage apps & devices.
- Under "Updates available," choose to update all apps or a specific app.
Find out whether an app causes your problem
Restart in safe mode
Important: Safe mode temporarily turns off all downloaded apps.
Restarting in safe mode varies by phone. To learn how to restart a phone in safe mode, visit your manufacturer's support site.
Check if the problem goes away
Check if the problem goes away. If it does, an app is likely causing your problem. Go to the next step. If the problem doesn't go away, skip to Advanced troubleshooting.
Restart your phone normally & check apps
- Restart your phone.
- One by one, remove recently downloaded apps. Learn how to delete apps.
- After each removal, restart your phone normally. See whether removing that app solved the problem.
- After you remove the app that caused the problem, you can add back the other apps that you removed. Learn how to reinstall apps.
Advanced troubleshooting
Related resources
- Fix a phone that's restarting or crashing
- Speed up a slow phone
- Manage storage & memory
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Picture this: you're launching your favorite game on your iPhone only to find that it keeps crashing no matter how many times you try. Or perhaps you and some friends already have your selfie poses ready, but your favorite camera app keeps crashing on your iPhone.
So, why do your iPhone apps keep crashing? Let's look at the solutions you can apply when your apps keep closing on your iPhone.
1. Check Your Internet Connection
If your app requires an internet connection to function, poor Wi-Fi or hotspot connection may cause your iPhone app to crash repeatedly. You can test whether your internet is functional with a simple Google search on the Safari app and loading some web pages.
To solve internet connection problems, try to restart your router, connect to a different Wi-Fi network, or apply these solutions if your iPhone's hotspot isn't working.
2. Close and Relaunch the App
Even if an app closes abruptly on your iPhone, it may still be open in the background, albeit unresponsive. When you re-open the app from the App Switcher, it may only display a blank screen and crash once more.
In this case, try exiting the app completely before relaunching it. Access the App Switcher, swipe to the opened app, and swipe up to close it. Then, head to your Home Screen to relaunch the app.
3. Update the App
Developers often release app updates to fix bugs and patch other performance issues. When your apps keep crashing on your iPhone, updating them may just be the trick to solving it.
To quickly check whether a specific app has an update, go to the App Store's Search tab to find the app. If an update is available, you'll see an Update button instead of the usual Open button. Tap on it to update the app.
4. Update Your iPhone
Like individual app updates, Apple's iOS updates also come with bug fixes and the like. When your iPhone apps keep crashing, you should also try updating your iPhone to the latest iOS if the above solutions have not worked so far.
For detailed instructions, you can refer to our guide on how to update your iPhone.
5. Restart Your iPhone
Restarting your iPhone often solves most technical hiccups, including repeated app crashes. The steps to restart your iPhone varies depending on your iPhone model. If you're not sure how to do it, check out our instructions on force restarting your iPhone.
6. Remove and Reinstall the App
If no app updates are available, another solution is to remove and reinstall the problematic app. Before you do so, remember that this erases all the app's local data on your iPhone. For example, if it's a game app and you did not link your account to other platforms such as Facebook or Google, you will lose all progress.
If you're sure you want to proceed, go to the Home Screen, long-press the app, and then tap on Remove App to uninstall. Choose Delete App to confirm. To reinstall the app, go to the App Store and use the Search tab to find the app. Tap the Cloud icon to reinstall.
For more details, you can check out our article on how to restore deleted apps and in-app purchases on your iPhone.
7. Check Your iPhone's Storage
Low storage space may affect your iPhone's efficiency and cause your apps to keep crashing. To check your current storage situation, go to Settings > General >iPhone Storage to get an overview of which apps are taking up the most space. And if you see any apps you don't use, make sure to remove them.
If you find that your iPhone storage is indeed full, you can read our guide on how to create free space on iOS for some great tips.
8. Reset All Settings
One of the last solutions you can attempt is to reset all settings on your iPhone. This procedure restores all your iPhone's settings to their default or factory state. Go to Settings > General, scroll down to the bottom, and tap on Transfer or Reset iPhone. Select Reset and choose Reset All Settings.
Your iPhone won't delete any data as long as you don't accidentally choose to Erase All Content and Settings.
9. Consider Upgrading Your iPhone
Sometimes the issue goes beyond what an app developer can account for. For example, if you're browsing a large e-commerce site and scrolling through an endless array of products, it's hard for an iPhone 5 to keep up even if the app is compatible with older versions of iOS.
Therefore, your device's age may be the main culprit when you find that your iPhone apps keep crashing. Consider upgrading to a new model if multiple issues (besides app crashes) are severely impacting the functionality of your iPhone.
iPhone Apps Still Keep Crashing? Your Device May Not Be the Problem
If you're using a recent iPhone model and have tried all the above solutions, the issue may be the app itself. Although this is beyond your control, there are still some steps you can take.
Check if an App Update Is in Development
An iPhone app that keeps crashing for many users is no small issue. Visit the app's official website or social media pages. Here, developers may announce that they are aware of the issue and are working on a hotfix or update to fix it.
This way, you will know whether or not the developers plan to fix the crashing issue in a future update. And if they are, all you need to do is wait for its release.
Provide Feedback to the App Developer
In case you didn't spot any announcements, you can provide feedback to the developers via email or other designated channels. Sometimes, only users of a particular platform or device will experience frequent app crashes, and developers may be unaware of the extent of the issue, especially if it's an indie app with a smaller customer base.
While it's understandably frustrating that your iPhone app keeps crashing when you want to use it, be polite and constructive in your feedback. Remember that app developers are people, too!
Replace With a Similar App
If you notice that the latest version history of the app was a year or two ago, and its social media hasn't been updated in ages, chances are that the developers are no longer active. So, it's best to head to the App Store to install another app that serves the same purpose to replace your current one.
Get Your iPhone Apps Working Again
If you've had a headache over wondering why your apps keep crashing on your iPhone, we hope our list of fixes has helped you resolve the problem.
Focus on finding out if it's an app-specific issue or whether the root cause is an outdated device. It's always worth keeping things up-to-date on your iPhone to enjoy the latest features and ensure app compatibility.