Toll free Number(s):
- 1-866-489-0919 (WiFi On Demand customers)
- 1-800-391-3000 (Comcast Business customers)
Contacts
- 1-800-XFINITY (XFINITY Internet customers)
- 1-866-489-0919 (WiFi On Demand customers)
- 1-800-391-3000 (Comcast Business customers)
Important Links
- Support/Help
- Login
- Sign In
- Contact customer support
- Xfinity Store
- Reset your password
- Offers by location
- Careers
- Pay your bill
App
- Download App
Headquarter
Comcast Corporation
Comcast Center
1701 JFK Boulevard
Philadelphia, PA 19103
Social Sites
YouTube
(800) 266-2278 Comcast Phone Numbers and Emails
Toll-Free Number:
Customer Service:
(888) 959-6783
Call Centre
(800) 934-6489
Xfinity
(800) 945-2288
Xfinity
(888) 379-2546
Xfinity Home Security Systems
(888) 986-8447
Xfinity Home Security Systems
Comcast Email:
Privacy Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails
Comcast Contact Information
Corporate Office Address:
Comcast
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States
Summary of Comcast Customer Service Calls
44.3K TOTAL
CALLS
07:03 AVG CALL
DURATION
13% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Comcast Customer Service?
Payments and Charges Question:
- 13h ago “Bill”
- 14h ago “Paybill”
- 20h ago “Payment arrangements”
Staff Question:
- 1h ago “Internet service”
- 1h ago “I got my service last month on the 17th and I still haven't received my wireless box so I went almost the whole month without having no box I think this is crazy I'm paying for service that I don't even have a box for my bedroom”
- 14h ago “Service was to be disconnected on October 31,2022 and is still connected”
Product/ Service Question:
- 16h ago “My WiFi is not working”
- 1d ago “My Wi-Fi not working”
- 2d ago “Cable not working probably”
Request for Information Question:
- 18h ago “Modem verification”
- 20h ago “Need help connecting to the Internet.”
- 22h ago “See how to return equipment”
Account Question:
- 2d ago “False account”
- 5d ago “Password Internet”
- 7d ago “Forgot password”
Activation/ Cancellation Question:
- 1d ago “To cancel my account”
- 6d ago “Cancel cable”
- 7d ago “I moved and I need to cancel the service”
Return/ Replace Question:
- 6d ago “Return modem”
- 6d ago “I need return label to send Sumsung device”
- 13d ago “Change auto pay”
Shipping and Delivery Question:
- 1d ago “The World Series is not coming through on my television”
- 1d ago “Because I Didnt get all My Equipment”
- 6d ago “I had Xfinity. Boxes delivered to my house more than a week ago I did not order them!! FedX picked them up today to return them to Comcast! I do not want to install Xfinity 1!! I want to stay with the system I am on!!”
Cards Question:
- 13d ago “Change of credit card number”
- 21d ago “I need my transfer PIN number”
- 1M ago “Didn't revive my two $200 visa cards”
Employment Question:
- 1M ago “Pay off past due balance”
- 3M ago “I don't know any other specification to tell you why I'm calling you I need your help do your job”
- 3M ago “Pay off quote on my I phone”
Refund Question:
- 1M ago “Refund”
- 3M ago “When will I recive my $54.64 refund”
- 9M ago “I need my refund”
Website/ Application Question:
- 6M ago “Can't get through on website to change servuce”
- 7M ago “On the website it says my customer return label is ready but where on the website is it?”
- 11M ago “I filled out a low income application”
Other Question:
- 13h ago “Outage”
- 13h ago “Streaming device”
- 15h ago “1 month without internet”
About
Comcast Pros and Cons
Pros: When it works its good, Internet speed, Internet service, No pros, When it works right
Cons: Bad customer service, Service, Outrageously high prices, Lack of communication, Lack of customer service
Related Companies
, , , ,
Summary
Comcast Corporation is a telecommunication company. It was founded by Ralph J. Roberts, Daniel Aaron, and Julian A. Brodsky in June 1963. The headquarters is based in Philadelphia, Pennsylvania, United States. Comcast is a large provider of internet and telephone services. The company serves residential and commercial customers in 40 US states and in the District of Columbia. It owns the international media company NBCUniversal. Comcast offers the following products: cable television, VoIP phone, digital telephone, home security systems, and TV production. The company has a controlling stake in Spectacor which includes the Philadelphia Flyers NHL hockey team with their home arena. Comcast Corporation is traded on the NASDAQ under the ticker symbol CMCSA.
Comcast is ranked 329 out of 1598 in Telecommunications category
Payment Methods
Compare Comcast To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
- Сall the Company
- Ask a Question