How do i cancel amazon prime account

Readers like you help support Android Police. When you make a purchase using links on our site, we may earn an affiliate commission. Read More.

The streaming space seems to be blowing up, whether for ethical issues, embarrassing lack of content, or ridiculous price hikes. Let's be honest here; it's pretty hard to pay for them all. Sometimes, you just have to cut one off. Amazon has given us more than enough reasons to want to put distance between ourselves and its $14.99 per month Prime membership fee. Between the constant barrage of news about alleged worker mistreatment and union-busting efforts, plenty of people might question their loyalty to the company.

ANDROIDPOLICE VIDEO OF THE DAY

No matter your reason, you can easily cancel your Amazon Prime account on your smartphone or computer.

How to cancel Amazon Prime on your Android or iPhone

Subscription service providers allow users to use an app to streamline the user experience—less friction means more subscribers and fewer cancelations — but, more often than not, these same providers do not allow you to cancel via the mobile app. While it certainly isn't frictionless, you cancel an Amazon Prime membership in the app — you just need to know where to look. Although you can't cancel your subscription in the Prime Video app, you can say goodbye in the Amazon Shopping app for Android or iOS. To cancel an Amazon Prime subscription in the Amazon Shopping app, open the app and follow these steps:

  1. Open the Amazon app on your phone or tablet.
  2. In the navigation bar at the bottom of the screen, tap the Profile icon to open the Profile page.
  3. Scroll down until you get to the Account settings section.
  4. Tap Manage Prime Membership.
  5. On the Prime Membership page, tap Manage Membership to open a drop-down menu.
  6. Next, tap Manage Membership.

    3 Images

    Close

  7. On the next page, tap End Membership to open Prime benefits. Here, you can see what benefits you have used and how many times you have used them in the past 12 months.
  8. On the Prime benefits page, tap Cancel My Benefits to open a final cancelation confirmation page.
  9. Scroll to the bottom until you see the options End on XXX and End Now.
  10. If you plan on using your Prime benefits until the plan runs out, tap End on XXX to cancel when the current billing period is over.
    • If you want a refund of the billed amount, tap End Now to cancel your membership effective immediately.
  11. After tapping your selection, the app will open a page confirming your account is canceled, and you will no longer be a Prime member.

    4 Images

    Close

On the in-app page that confirms your account is canceled, there is an option to rejoin Prime. However, tapping this option takes you to a page to inform you that you cannot sign up for Prime from the Amazon Shopping app. To rejoin Prime, you will need to use a web browser.

How to cancel your Amazon Prime account on your PC or laptop

If you don't use the Amazon Shopping app or are partial to navigating the web on a computer, you can cancel your Prime membership from the account management page using any modern desktop or mobile web browser. For the sake of this guide, we'll focus on the cancelation process in a desktop browser.

You can cancel an Amazon Prime account from a mobile web browser. The process will be the same; however, the pages will look slightly different. You may need to scroll further down to find the necessary buttons.

  1. Log into the Amazon Prime account you wish to cancel on your desktop browser.
  2. Click the button with your name in it next to the search bar.
  3. Under the Your Account side of the dropdown menu, select Account to go to the Your Account page. Here, you'll see your account summary.

  4. Click the Prime button on the right side of the page to go to the Prime Central page.

  5. Click Update, cancel and more, and then click End membership in the dropdown menu to get to the Edit membership page.

  6. On the Edit membership page, click the Cancel My Benefits button towards the bottom of the page.

  7. On the next page, click the Continue to Cancel button at the bottom of the page.

  8. The next page will offer you a final chance to keep, pause, or cancel your membership.
  9. Scroll to the bottom and click either of the buttons under the Cancel your Prime membership box. Clicking End on XXX ends your subscription on the specified date without providing you with a refund.
    • End Now ends your membership immediately and issues a refund for the current billing period.

  10. After canceling, you'll return to the Prime Central page with a pop-up asking you to complete a cancellation survey.

At this point, you can either ignore the survey request or spend about three minutes venting about Amazon Prime — the ball is in your court. If you decide to complete the survey, an Amazon representative will guide you through a few questions about why you chose to cancel.

If I cancel, will I get a refund for the unused portion of my Prime membership?

Yes, you can get a refund for your Amazon Prime subscription balance if you cancel, but it's more complicated than it should be. You can decide whether to get a refund for the remainder of the billing period, or you can choose not to receive a refund and maintain your membership until the end of the billing period during which you canceled your membership. It's a little more complicated than it first seems, though. According to Amazon's terms and conditions, if you haven't used any of the benefits of your Prime membership, or if you cancel within three days of signing up for Prime or converting your account from a free trial, you will receive a full refund. If you used any Prime benefits during the first three days of your membership, Amazon will deduct the cost of those services from your refund amount. Amazon states that it will process any refunds between three and five business days after the cancelation request.

Goodbye, AmazonPrime!

If you followed the above steps, you've successfully canceled your Amazon Prime account and potentially angered Jeff Bezos. Jokes aside, if you plan to switch to a different streaming service, here's a rundown of our favorite streaming services to help you fill your Prime Video void.

How do you cancel your Amazon Prime membership?

To end your Amazon Prime membership: Go to your Prime membership. Select Update, Cancel, and more, and follow the on-screen instructions.

How do I cancel my 2022 Prime membership?

Cancelling Amazon Prime.
Log In To Your Account. Go to the Amazon website and find sign-in under the Accounts and Lists. ... .
Find Prime Membership. ... .
End The Membership. ... .
End The Benefits. ... .
Move On To Cancel..

How do I cancel Amazon Prime by phone?

The Amazon customer support phone number is 1-888-280-4331. For the quickest service, though, they recommend you use the “Contact Us” option on their website; you can sign up there and they'll call you.

Can you really cancel Amazon Prime anytime?

Membership Cancellation If you signed-up for your Prime membership directly through us, you may cancel your Prime membership any time by visiting Your Account and adjusting your membership settings.

Toplist

Latest post

TAGs