Can i close a capital one account online

Review of: Capital One 360 | Reviewed by: | Publish date: Oct. 20, 2022

Editor's Note - You can trust the integrity of our balanced, independent financial advice. We may, however, receive compensation from the issuers of some products mentioned in this article. Opinions are the author's alone. This content has not been provided by, reviewed, approved or endorsed by any advertiser, unless otherwise noted below.

What’s the most important thing you can do today for your financial health?

Pay yourself first using automatic transfers into a savings account separated from your primary checking account.

Our founder, David Weliver, has been saving this way since 2006 with a Capital One 360 Performance Savings Account. He used this account to save for a down payment on a home, vacations, and a new car. 

But just because it works for David doesn’t mean it will work for everyone. In this article, I’ll do a deep dive into the Capital One 360 Performance Savings Account so you can determine if it’s right for you or not.

Pros

  • Saving is easy — Open up to 25 accounts to save separately for different financial goals.
  • High APY — While it doesn't always have the absolute highest APY out there, it's considerably higher than traditional brick-and-mortar banks.
  • Easily link accounts — It's easy to transfer money between your Capital One savings and checking accounts.
  • No account minimums — You can open an account with $1 if you want, and the same APY applies to all balance levels.

Cons

  • Not the absolute highest APY — While the Capital One 360 is a personal favorite, there are usually other savings accounts that offer marginally higher APYs.
  • Limited branch access — Full-service Cap One branches can be found in only eight states + D.C.

What Is Capital One 360?

Capital One 360 is a suite of products — savings and checking accounts, CDs, and more — from the giant financial services company Capital One. The 360 products are designed as mostly online or online-only accounts. You can open a Performance Savings Account as a stand-alone account, or use it with other products in the Capital One 360 suite.

Capital One has ATMs all over the place, but a limited number of full-service branches. Many of the bank’s branches are in Washington, D.C., with other locations in:

  • Connecticut
  • Delaware
  • Louisiana
  • Maryland
  • New Jersey
  • New York
  • Texas
  • Virginia

If the limited access to brick-and-mortar branches gives you pause, think about the last time you actually went into a physical banking branch to deposit or withdraw money. For most of us, it’s probably been a long time.

How the Capital One 360 Performance Savings Account Works

Capital One 360 functions much like your traditional, brick-and-mortar bank does. The only major difference is how you access your account and your money.

Online Banking

Given Cap One’s limited network of branches, you’ll likely access your account through Cap One’s website or an app on your smartphone.

The only other significant difference with traditional banks is how you deposit physical checks. To deposit a check with Capital One 360 you just take out your phone and snap a picture of both sides of the check. That’s it.

Goal-Oriented Saving

One feature I love is the ability to set up multiple accounts on the fly — perfect for compartmentalizing your savings for different goals (e.g., your emergency fund or down payment fund).

You can open up to 25 individual savings accounts and automate your savings, helping you define and track financial goals. There are no fees for having multiple accounts, and it makes it easier to organize your financial future.

Easily Link to a Checking Account and Credit Cards

You can also open a linked free, interest-bearing Capital One 360 checking account that includes mobile check deposit, a debit card, and thousands of free ATMs nationwide.

Making payments is easy, and it gives me a quick snapshot of my balance. I can also quickly go into my credit card account if I need to, jumping seamlessly from my savings account.

Convenient Customer Experience

Capital One 360 offers some of the most convenient and friendly banking I’ve experienced via web and mobile app. I’ve rarely needed it, but contacting a live Capital One 360 customer service rep has always been a fast and pleasant experience, too.

Their phone support is available from 8 a.m. to 8 p.m., which is better than most online banks.

Pricing Details

The Capital One 360 Performance Savings Account doesn’t charge typical banking fees (like a monthly maintenance fee), and there is no minimum deposit requirement to open an account. 

How Much Interest Does Capital One 360 Pay?

The Capital One 360 Performance Savings Account has a 1.90% APY. This is over ten times the national average. Balances held in the account up to $250,000 are insured by the FDIC.

According to the global consulting firm McKinsey & Company, “branches are expensive, accounting for half of operating costs at some banks.” This includes line items like rent and land, utilities, and paying staff to operate the branch. Since Cap One saves on the costs they would normally pay to maintain tons of bank branches, they can pay out higher rates on their savings accounts.

Who Is the Capital One 360 Savings Account For?

Anyone Who Wants to Do Their Banking Online

Capital One 360 caters to those who don’t mind doing most of their banking online. If you are comfortable speaking to customer service from your home and making mobile deposits via Cap One’s app, this should be fine for you.

Anyone Who Wants Multiple Accounts

Having the ability to open up to 25 savings accounts, all with different names and goals tagged to them, makes saving money a well-organized experience

Plus, you always know where your money is at and what it’s intended to be used for.

Savings Account Alternatives

While the Capital One 360 Performance Savings Account offers great returns, it’s not the only high-yield savings option out there. Below, I’ll compare a few of my other favorite savings accounts.

IssuerAPYMinimum Account BalanceMonthly Fees
Capital One 360 Performance Savings Account 1.90% $0 None
Barclays Online Savings 2.40% $0 None
Discover 2.35% $0 None

Barclays Online Savings

Right now my favorite alternative to the Capital One 360 Performance Savings Account is the Barclays Online Savings account.

Cap One’s APY is impressive, but Barclays often edges Cap One out by just a bit: Currently Barclays offers 2.40% to Cap One’s 1.90%. It seems like a pretty minuscule difference, but it adds up over time. For instance, if you have a $20,000 emergency fund sitting in your savings account, it will earn about $15,349 in interest with Cap One over a 30-year period. With Barclays, it would earn about $16,424 during that time. An extra $1,000+ is nothing to scoff at.

Read our full review or apply for a Barclays Online Savings account now. 

Discover Savings

Discover’s savings account offers a 2.35% APY, with no minimum deposit or monthly maintenance fee.

Their mobile app is especially easy to use, and you’ll have access to Discover’s award-winning customer service.

Apply for Discover’s Online Savings Account. 

How to Open a Capital One 360 Account

You can open and access a Cap One 360 account 24/7 via the Capital One website, their handy mobile app, or over the phone by calling 1-888-464-7868.

Capital One wants a broad estimate of your income and employment status. There’s no need to verify income with pay stubs or other documents; your self-reported estimate is fine.

You don’t have to add money to your account right away, but it’s not considered “open” until you do. Capital One requires you to fund the account within 60 days.

The easiest way to add money is to link an external checking account — or a Capital One checking account, if you have one — and electronically transfer funds.

How to Fund a Capital One 360 Account

How to Deposit Cash Into Capital One 360

Your opening deposit needs to be from a personal checking account (not a savings or money market account). Electronic transfer is easiest, but you can also write a check from a linked account.

Capital One walks you through the basics of entering routing and account numbers. There’s no minimum amount you need to transfer as an opening deposit; you can start with just $1 or $5.

Once you’ve made your initial deposit, you can make future deposits in cash, with checks (Capital One has a simple mobile deposit process), or through wire transfer.

How to Transfer Money to Capital One 360

If you’re opening Performance Savings, the checking account you use for your first deposit will stay linked to your savings account. That way you’re set up to transfer funds easily between accounts, with no transfer fees. You can link up to three checking accounts to your savings.

The bank encourages customers to opt into automatic transfers, which move a specific amount from checking into savings on a regular basis.

What Is the Deposit Limit for Capital One 360?

One-time cash deposits are limited to $5,000 each. Check deposits at ATMs are limited to a daily total of $999,999.99, and daily deposit limits (total) go up to $5 million.

FAQs

How Do I Refer a Friend to Capital One 360?

Capital One gives you a personal referral link on your account summary page — the first page you see when you sign into your account. A drop-down menu gives you the option to refer a friend.

How to Close a Capital One 360 Account

You can close your Capital One 360 account online or by phone, but not through the mobile app.

When you log into your account, select the “Close Account” option from the “I want to…” menu. You can cancel by phone if you call 1-800-227-4825 (from 8 a.m. to 11 p.m. EST); a representative will walk you through the process.

Summary

The Capital One 360 Performance Savings Account offers a great APY, especially compared to traditional brick-and-mortar banks. They also have some select physical locations for those who prefer the best of both worlds.

But what makes the account truly special is the fact that you can have up to 25 savings sub-accounts, making saving for multiple goals incredibly easy.

Read more:

  • Best High-Yield Savings Accounts Compared
  • Banking Tips: How to Find the Best Accounts for You

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About the author

Total Articles: 199

Chris Muller

Total Articles: 199

Chris has an MBA with a focus in advanced investments and has been writing about all things personal finance since 2015. He’s also built and run a digital marketing agency, focusing on content marketing, copywriting, and SEO, since 2016. You can connect with Chris on Twitter.

How do I close out my Capital One account?

If you're ready to close out an account, we can assist with that closure by phone..
360 Online Accounts: 1-888-464-0727..
Retail Branch Accounts: 1-800-655-2265..

How do I close my Capital One 360 checking account online?

You can close the account online by signing in to capitalone360.com, clicking on the account you want to close, and then selecting "Close your account" from the "Account details" tab.

Can I close an account online?

Many financial institutions allow you to do this online, but it could require a phone call to customer service or a visit to a local bank branch. Some banks and credit unions may require you to fill out an account closure request form or submit a written request.

Does Capital One close your account if you don't use it?

Yes, Capital One will close a credit card for inactivity after an extended period of time, but only after contacting the cardholder first. Capital One doesn't provide a specific time frame for closing credit card accounts due to inactivity, but it's usually longer than 12 months.

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